Pleasant Creek Heating & Air Conditioning

Their prices are great. I have had them do several jobs for me in my basement remodel, and these guys have consistently had the low bid. They also do not cut corners, and have done fast, high quality work. I have recommended them to several of my friends in my neighborhood, and they've always been reliable, well-priced, and done good work. The owner, I believe, is a professor in his HVAC field, and even teaches the subject at a nearby university or college. You'd think he'd be priced higher because of his credentials, but he's not.

Ameritrue is a great heating and air company. Jim is thorough, knowledgeable, efficient and very professional. He has saved us over $1000 with his fair and reasonable bids. We will always use Ameritrue whenever we need HVAC services!!

Ameritrue is an excellent company. The provide prompt, reliable service.
They have come to my home on two different occasions, and both times I have been very pleased with not only the quality of the service, which is excellent, but their friendly and professional manner. They answered all of my questions, and kept me informed about what they found and what my options were.

Awesome Service! I called on late Friday afternoon in the middle of June. (The busiest time of year) They told me someone could get to me on Saturday morning. Jordan was our service tech and he is amazing. It took him about 15 minutes to figure out what was wrong and he fixed it. I am mechanically inclined, so I fix many things around our house, but I spent hours on this AC unit yesterday and had no idea what was wrong. Jordan's only mistake was that he under quoted me on the price of the replacement part. I learned about this when Bobbi called me from their office to give me an invoice. She explained about the misquote, but quickly assured me they would be standing by the quoted price. I was floored. It was a difference of over $60. Fast Service, Quality Technicians, and Honest Pricing. What else could you ask for?

ROUND TWO (Because I know nothing about Air Conditioners)
So we called Ameritrue again today, only two days later, to ask for more help. Our AC was on, but sometimes no cool air was coming out of the vents, and the air was often quite weak. Bobbi moved me to the top of the list and had Jim the Managing Technician come and look at our AC within 30 minutes of my call.

Using his high tech equipment, Jim determined that the AC seemed to be running just fine. He used a laser temp gun to test the heat coming out of our vents and that was fine as well. He looked at our furnace, and he carefully listened to everything I had observed about the system over the past week or two. He asked me about open vents. Here is where I messed up. It was my intention to maximize cold air in our most used rooms, so I closed the vents on over half the other rooms in the house.

Jim explained this actually interrupts air flow through all of the vents and makes it harder to cool the rest of the house. So I opened all my vents. He also recommended I turn on the constant fan on the thermostat to recirculate the cooler air in the basement back upstairs. He also helped us reset our ceiling fans to pull air up, effectively bringing the cold air on the floor up to the top of the room, spreading it out. We did all of these and we can already feel the difference less than 15 minutes later.

After spending around 30 minutes reviewing our system, replacing a brass cover on an old valve, and teaching me how to use the AC correctly, Jim told me the visit was free. What!? That's amazing! Their techs know exactly what they are doing, and their prices are excellent. When I asked how much they charge per pound for replacing refrigerant (if I ever need it) he quoted me $40 less than another local company I researched last week. I cannot recommend these guys highly enough!

Great price and better than average installation quality. I'm a property manager who deals with more than your average amount of HVAC issues and I'd definitely recommend these guys. In addition to replacing my furnace, they fixed some longstanding duct problems, installed a high quality filter box, and when I noticed a placement issue with my new furnace, they quickly resolved it to my satisfaction. I've seen more OCD HVAC installers than these guys, but I've also paid more than twice as much for essentially the same work. So far, they've achieved the best balance of quality and value for my needs.

Very accommodating and showed up on time. We had them replace a water heater. Jim gave me a quote over the phone and they stuck to that bid. No “you need this and you need that” up sell. Very efficient and clean. I will use again.

USE THIS COMPANY!! Our AC stopped working over this last weekend. It is 15 yrs old and we thought “oh no” we’re gonna need a new unit. Also we had it serviced a few years back and the repair man kept racking up the charges and stayed for over 7 hrs the night before our daughters wedding but said it was good to go for years! We were not happy. So this time around I was going to do some major research to have a better experience.
I read Google reviews and skimmed through websites of several companies. There’s were a bunch of HVAC companies, some with hundreds or even thousands of reviews of 4.2-4.8 stars with good and bad comments. I then came across a local company, Ameritrue, it had 5.0 star reviews from all reviews. Everyone seemed extremely satisfied and commented on their honest work, not over charging, explaining choices, not over selling and doing a really great job. I was sold.
I called them I hoping that we could get in because our home was now 80° They had an opening earlier that day but me and my husband were both working but I married daughter was able to come over. The Repair man showed up on time, knowing that my daughter needed to be gone a few hours later. He diagnosed what he thought was the problem and called me with the amount. I okayed the services and he went about repairing it after he got in there he realized that the part that he had repaired wasn’t fixing the problem and that it did indeed need a new motor. He called apologizing that he hates to give a bid and then have to come back and tell you that something else is wrong. He was just hoping that this would be the fix so he gave us a big discount on the fan. I okayed the fan after we talked about that the unit was still good to keep going for years. He replaced it and the unit start to work after a couple hours I noticed the house still wasn’t cooling down. I called back the secretary who called the repair man to come back, he was there within a half an hour and took a look at things. With the replacement of the new fan motor it with needing a separate capacitor to run the fan. He installed this at no charge along with not charging for the Freon as well. He warrantied all the work and parts and also said if the unit stopped working with this same problem and we just needed a new one he would put all money we had just paid towards the new unit. The secretary did text us several times throughout the process with updates and questions and also contacted us the next morning to see how the unit was working. Overall I was just impressed. I felt like they listened, were prompt and efficient, were extremely professional, honest with service and bid and most important was there to really fix my unit and not just make some money. I would highly recommend Ameritrue!!!

We have used Ameritrue exclusively ever since we first discovered them. Recently our air conditioner bit the dust. Despite their busy schedule they managed to fit us in quickly, diagnose, order needed replacement items and get us up and running within the very hot week. They went above and beyond to take care of us! We are so grateful and we love our new air conditioner.

My house has been really cold the last few days and it's been miserable. Sage came by today and figured out why the heck our furnace wasn't working and fixed it. I had only put in a service request this morning! He was really nice, professional, and fixed the issue quickly. Highly recommend Ameritrue, and Sage!

What an AMAZING experiance. Professional, clean quick and a great price. They have the highest standards in how they work and the equipment they use. I would definitly recommend Ameritrue Heating and Air for any and all of your needs. I will be recommending them to all that ask me.