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    Ellis Air Conditioning & Refrigeration Reviews - 50

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    M C

    Couldn't be happier with the service. A/C went last night, called this AM (Labor Day, didn't think anyone could come until tomorrow) and they had it fixed by 11:15 AM. Capacitor needed replacing, which they found was under warranty & saved us a couple hundred. Was expecting to have to wait 24hrs + a huge bill and got neither. Definitely our "go to" in the future. Wish it hadn't cost someone else their Labor Day, but it's much appreciated!

    Paul Cooper (Coop)

    Our technician, Wendell, handled our service call. He is a professional, personable, and attentive when I explained the issue and the items I did to troubleshoot the problem. We have used Ellis Air exclusively since 2016, and will continue to do so. Great company to work with!

    Zachary Simecek

    I added A/C to a 1975 home (had window units). I asked two people for references and they each gave me the name "Ellis". I obtained a couple estimates and Ellis' pricing was very reasonable. I am very happy I chose them as they did an excellent job and paid attention to detail. I will recommend them to anyone who asks. Would give them 6 stars if i could.

    C Anthony

    David was a confident and professional technician. He came out for a spring service and found and resolved 2 issues on one on the indoor unit and one on the out door. Also gave me a detailed explanation on each fault found and the plan of action taking place. All within an hour. Thankyou David for giving my family a positive start to texas summer.

    Regina Cavanaugh

    I have been using their heating and cooling maintenance plan every year since I moved in almost 5 years ago. The service people have been very professional and have been aware I utilize the AC practically year round. I am more concerned about the AC, the coils and monitoring for leaks in my older unit. I went to renew for this year ( being a few months behind due to undergoing treatment of cancer the past several months). I was told I could renew, but I would have to wait until the fall for it to begin. Ellis Air just lost a formally loyal customer.

    Shelly Chapman

    We have 2 A/C units. One went out on Friday. We didn't need emergency service (they were swamped anyway - July in Texas). Scheduled them to come out on Monday. David, the technician, came out and took care of the problem and had us up and running in about 30 minutes. Chris, in the office, was so kind and helpful. Great company! Would recommend them to anyone asking. THANKS ELLIS AIR!

    Jason Robinson

    My AC went out and Ellis Air Systems came out on Friday and found the compressor was bad. The part had to be ordered and it was looking like we would be without air for the weekend in the middle of July. But Ellis Air showed they cared and made sure that we stayed cool during the hot Texas summer by providing us with some window units. Once the part arrived they got us up and running in no time. They have the best technicians and they treat you like family. I have had Bailey, Bartt, Earl, Tanner and David come out to do preventative maintenance or repair my systems and I have to say all of them know what they are doing. What else can you say about Ellis Air Systems they are the best in the business. I recommend them to all my friends and Family.

    James Harris

    Great experience. Fast response and time professional technician.

    David Davis

    My service technician Chris Bailey did an excellent job fixing our mini split AC unit and explaining how everything works unlike the AC company that installed the unit. Going forward I will only use Ellis Air Systems for my AC needs. Great work Chris!

    Adrian Alvarado

    Great service at a very sensible price! Semiannual service rates are very good compared to competitors. I definitely did not break the bank for them to come out and check both my units!

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