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    The Cool Dude AC & Heating Reviews - 65

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    tb saucier

    I have used Cool Dude for years and cannot say enough about how happy I was to finally find and quality company that is not only prompt and professional but also cares about doing a great job! Clay has had to troubleshoot both HVAC systems and has done a great job each and every time. Grace came out for the first time this NY Eve to replace the thermostat so we would have heat on NYE. She was in and out in no time! They are hands down the best!!!!

    Oriana Hadley

    I contacted The Cool Dude AC & Heating for a quote because I had been told by another AC company that we needed a new condenser (outside unit). Grace, the technician, was super helpful. She came out that same day to look at the unit. In the end, she was able to repair it and saved us a major expense. She took her time and was kind enough to see if the new part she installed would work for a few days before charging us. Really great customer service!

    Karen Crawford

    I’ve used Cool Dude over the years to fix minor problems with my unit, and I’ve always been pleased. But I have to say today that Grace is an ac angel! Because of a new home warranty, I had been steered in another direction when my unit was not cooling. Neither that company or Cool Dude could see me today, but she had me check my breaker box after I mentioned seeing Centerpoint trucks in the neighborhood last night, and sure enough, a couple of them had been tripped. Easy fix that never occurred to me, and I am so very appreciative!

    Angel Robertson

    Grace was Great! She found the problem we thought possibly could be the issue making the unit stall on occasion but the other supposedly top-notch group that came out did nothing but bump the thermostat that made it come on; they did no other troubleshooting on the unit saying it was obsolete and if there was a leak they couldn't even buy Freon for it but still charged me a fee. I asked them could you at least clean the drain for the fee and said they would when I decided to use them to replace unit. Grace was thorough with her checks saying there were no leaks and Freon level is right where it needed to be. She did some extra stuff to ensure the unit continues it's longevity as long as possible and gave us hints on maintenance and keeping rooms cool. She even replaced my intake filter without asking or charging. We will definitely use Cool Dude AC and Heating in the future.

    Adolio Vasquez

    Really great service. Grace was very knowledgeable and knew what she was doing. She would even try to find different solutions to the problem. In the end she got the job done and put in the work. Me and my wife are very satisfied and strongly recommend her and this service.

    Laura Bowen

    They are trustworthy and reliable. Quick to respond anytime I might have a problem with my air conditioner or heating system. Personable and easy to talk with and good about keeping me informed. I especially like Grace.

    Tim Schroeder

    I have had Cool Dude replace a 3 ton ac unit as well as repair a 2 ton unit . I have found that they are very honest and ethical in all aspects of their business. You cannot find a better service provider for all your AC and heating needs . I wanted to especially thank Grace for saving the day today as we are going to have out of town company and desperately needed to have our upstairs unit repaired. She arrived the same day and got our unit back up and running! I cannot recommend this company enough . Thank you very much !

    Mark Croom

    Cool Dude A/C met all my needs. My number one priority was a good dependable brand at a fair price. I got that as well as prompt service, top notch installation and a company that is going to stand behind their product and workmanship. Grace was there every step of the way making sure the job was to my liking. Thank you Grace and Clay for meeting my expectations and more. Thank you to Hector and your team for a clean install and every member of the company was completely professional. I would highly recommend Cool Dude A/C.

    Stefanie Wozniak

    Grace is phenomenal! Honest and fair with pricing. We can’t rave about her enough. Finally an honest AC person. You have no idea how much this means to us. Highly recommend!!

    M Edwards-Bailey

    Great service! Grace was fast and professional
    Thanks. Highly recommend

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