Hartford Services

I have been extremely pleased with Hartford Services. Jose is my regular technician, and I appreciate Hartford regularly scheduling Jose twice a year for AC/Heat maintenance. Jose said it is all about the customer, teaching them about their unit to avoid problems and conserve energy. Everyone I have had contact with at the company has been very friendly and helpful. I highly recommend Hartford Services.

Jose was the only technician that could properly assess exactly what was wrong with our AC system. I really appreciate the fact that he took the time to explain everything to me and showed me the issues. The price quote was reasonable and we received a discount for completing all work at the same time. The work was completed sooner than expected and the team was very respectful and wore shoe covers (important detail!) We will be using Hartford for all services moving forward.

I love Hartford services! They have been so easy to work with and not push! We especially love Manny! He is very honest, helpful and respectful. He makes sure you understand everything and does not mind taking extra time to explain things so you feel comfortable and not rushed!

I have been using Hartford for 3 years now. They are always professional, prompt, reasonable. and do a great job. A wire had pulled loose from our unit and Tony worked into the night and heat in my attic to find the problem and fix it. Great job!

We've used Hartford services for 6 years now. We have a contract and they're great. Tony was our technician today. He was prompt, thorough and let me know when he was on his way. He was helpful, made suggestions and changed my filter. Thanks Tony!

We bought the house with a very old furnace that stopped working before December. When the temperature dropped my house was freezing, so I called Hartford and within the same day I had a brand new furnace. The questions I had where addressed politely and with extense knowledge from Mitch ( manager). The installation went smoothly and the crew was amazing. This is a family owned business and I am extremely satisfied with their service.

Hartford Services have looked after my AC system for 8 years and Manny is always the technician I ask for. He always takes the time to explain clearly what is going on and if any work is needed. With a system as important as the AC system you need a technician you can trust and I completely trust Manny.

Want to give a shout-out to Manny at Hartford Services. Manny does an awesome job servicing the heating and A/C equipment in my home. He’s knowledgeable and willing to take the time to answer any questions that I may have. Manny consistently goes above and beyond in providing quality customer service, from prompt keeping of appointment times to providing tips on how to best maintain my A/C and heating units. Kudos to Manny and Hartford Services for delivering the goods!

Less than a year ago I hired Hartford Services to come and look at some issues I was having with my air conditioning unit. Upon inspection, they talked me into buying a whole new air conditioning unit, costing several thousand dollars, which of course they sold me.

In 7 months, the system was already failing, and I had to bring them out to fix it. Their “fix”
did not even last 3 months, and the same problem continued, meaning I had to bring them out yet again. Because I live alone, I have to miss time at work so that they can come and try to fix their own errors on a unit they convinced me to buy.

When they came out the second time, the repairman asked me for a thermometer because he didn’t bring one, and then informed me that he didn’t have any of the parts needed to fix the problem he had not addressed when he was here 3 months ago! This means I have to take yet another day away from work for their installation of the parts!

They’re incompetent, unprofessional, and you would do well to go with a company that can actually do their job and handle common sense logistics. Hartford Serviced clearly can not.

This experience has cost me time at my job, extra money in electric bills because the unit they sold me and couldn’t repair correctly burns through electricity like crazy, and the discomfort of a needlessly hot house. And they still aren’t done...

Do yourself, your family, and your finances a real favor. Avoid Hartford Services at all cost. They are terrible.

Jose has been servicing the heating and AC system for my house on regular basis for almost10 years. He is very professional and has a great knowledge and experience in troubleshooting the AC system. He supervised the coil replacement job in one of the hot summer days to make sure the work done well. I highly recommend Hartford Services and Jose for taking good care of your home HVAC system.