I used this company 2 years ago to install 2 complete new heating and ac systems. I am still having major issues to this day. I’ve been told that the system was installed improperly. Half of my home does not heat/cool properly. They were never honest with me about why this was a consistent problem with a new system. I’ve been told by another company I would need to re do all the duct work. Fed up with dealing with this. I am still paying on these units and feel there is no real help and constant money going towards it. It’s also frustrating that my living room is never able to heat to set temperature and gas bills are sky high in winter from the unit constantly running
Thank you for sending Nathan Reeves our to tune up my AC units. He was really great! He explained everything he was doing and gave me tips on how to keep our units running great. We will definitely call you in the future.
I just have to say that the technicians that came out to repair the installation and sealants in my house did a fantastic job and were professional and made me feel safe! They were very nice and courteous and even cleaned up any mess that was made. I will defiantly recommend them and use their service again. Thank you so much for the great job!
Your staff from the beginning to end, courteous and polite. Keeps you informed. Ms. Brenda setting the appointment, to Ashley reschedule an earlier appointment. Mr. Morgan arrived early and took no time for quote and to get financing. Now, to the Installers Mr. Julian (lead), Mr. Christo and Mr. Alex (training) all polite and good manners. They had to deal with a dinosaur unit in my small confined attic. They had a long day, just kept smiling and dealing with a few obstacles. Mr. Ricky (supvr) came by to help with the flute exhaust. I like that you are a company that trains the inexperienced to be experience. We all have to start at the beginning of our career paths. Enjoying my new unit. I will recommend your company.
Danny was very professional and diagnosed the problem. Only issue I had was the price. Even though Service City does not have an hourly rate structure and just a trip charge of $69 (regardless of whether the work is ultimately done with them), paying $200 per hour for finding 2 problem outlets and running wire through the attic is pretty steep. Called around to other electricians in the area and got $80 per hour rates and no trip charge. Those hourly ones are booked well into a week away, so I guess I paid a premium for a more immediate response (work was not on the weekend/afterhours). Probably won't be calling Service City again because the bill did not "make me smile".
These guys are super professional. Came in and installed a brand new AC unit inside and out came back the next morning to do the electrical. Had air condition by 10. The guys did an excellent job! Highly recommend service city. Call them you won't be disappointed
Shout out to Danny for excellent customer service and a thorough inspection of our home. He takes time to explain what he’s doing and why and makes recommendations if needed. We’re very pleased with our service with Service City Air & Electric. Thanks again Danny! Sonya K
Awesome experience with Service City Air & Electric! Our techs Dee and DJ were very professional and friendly. Dee explained all the issues with A/C fixed in record time and it works great! Showed up at the scheduled time and took care of the problem. Would highly recommend this company! Thanks Again Service City
We had 2 light fixtures and a ceiling fan that needed to be installed. Everything was done quickly and professionally with up front pricing. Highly satisfied!
Tierra Woods
I used this company 2 years ago to install 2 complete new heating and ac systems. I am still having major issues to this day. I’ve been told that the system was installed improperly. Half of my home does not heat/cool properly. They were never honest with me about why this was a consistent problem with a new system. I’ve been told by another company I would need to re do all the duct work. Fed up with dealing with this. I am still paying on these units and feel there is no real help and constant money going towards it. It’s also frustrating that my living room is never able to heat to set temperature and gas bills are sky high in winter from the unit constantly running
Nathan Nakamura
Thank you for sending Nathan Reeves our to tune up my AC units. He was really great! He explained everything he was doing and gave me tips on how to keep our units running great. We will definitely call you in the future.
Victoria Hennessee
I just have to say that the technicians that came out to repair the installation and sealants in my house did a fantastic job and were professional and made me feel safe! They were very nice and courteous and even cleaned up any mess that was made. I will defiantly recommend them and use their service again. Thank you so much for the great job!
Charlie Foust
Your staff from the beginning to end, courteous and polite. Keeps you informed. Ms. Brenda setting the appointment, to Ashley reschedule an earlier appointment. Mr. Morgan arrived early and took no time for quote and to get financing. Now, to the Installers Mr. Julian (lead), Mr. Christo and Mr. Alex (training) all polite and good manners. They had to deal with a dinosaur unit in my small confined attic. They had a long day, just kept smiling and dealing with a few obstacles. Mr. Ricky (supvr) came by to help with the flute exhaust. I like that you are a company that trains the inexperienced to be experience. We all have to start at the beginning of our career paths. Enjoying my new unit. I will recommend your company.
Liz Abraham
Danny was very professional and diagnosed the problem. Only issue I had was the price. Even though Service City does not have an hourly rate structure and just a trip charge of $69 (regardless of whether the work is ultimately done with them), paying $200 per hour for finding 2 problem outlets and running wire through the attic is pretty steep. Called around to other electricians in the area and got $80 per hour rates and no trip charge. Those hourly ones are booked well into a week away, so I guess I paid a premium for a more immediate response (work was not on the weekend/afterhours). Probably won't be calling Service City again because the bill did not "make me smile".
Timothy Collums
These guys are super professional. Came in and installed a brand new AC unit inside and out came back the next morning to do the electrical. Had air condition by 10. The guys did an excellent job! Highly recommend service city. Call them you won't be disappointed
Sonya King
Shout out to Danny for excellent customer service and a thorough inspection of our home. He takes time to explain what he’s doing and why and makes recommendations if needed. We’re very pleased with our service with Service City Air & Electric.
Thanks again Danny!
Sonya K
Robert Pena
Awesome experience with Service City Air & Electric!
Our techs Dee and DJ were very professional and friendly. Dee explained all the issues with A/C fixed in record time and it works great! Showed up at the scheduled time and took care of the problem.
Would highly recommend this company!
Thanks Again Service City
Taniki Small
What can I say about service today? Professional, great customer service, on time, quality service… I could go on and on. I highly recommend them!
Steve Watson
We had 2 light fixtures and a ceiling fan that needed to be installed. Everything was done quickly and professionally with up front pricing. Highly satisfied!