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Elite Clean & Restoration Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
rachel pickle

Elite Clean and Restoration met every expectation we had for excellent service. From our initial inquiry about a new air conditioner to the completion of the installation, Tony and his team were professional, courteous, and prompt. The delivery team, the installation team, and the air duct cleaning team were right on time, were respectful of our home, and were patient in answering all our questions with helpful information. A new AC unit is a major purchase. We appreciate the very fair price Tony gave us and the top-notch staff he provided to complete the job. We highly recommend Tony and Elite Clean and Restoration.

Broly Leonard

Great experience from start to finish. John presented it to us and was so informative and helpful through the process. Dalton Matthew & Lendon came out and were so polite and cleaned up well afterwards. I was very impressed with the service and would recommend.

Debora Dahl

I needed the cleaning done by a deadline, they helped me out so quickly. Chris was here quickly evaluated my needs gave me an acceptable plan with future alternatives. The cleaning crew Dalton, Matthew and Lendon were fast but very efficient. Vents look fantastic inside and house smells great. Highly recommend them. Thanks guys.

Hazel Montgomery

John was my initial contact person, very professional. He and his manager Tony worked with me to obtain a price that was affordable. My attic wasn't compatible with the equipment, but those guys worked it out until it was finalized. I am enjoying my cool home now. You all are so people-oriented. I thank God for you.🤗 Completely satisfied. Thanks again.

Brad

We hired Elite for duct cleaning, furnace cleaning, and to clear out our condensate lines. A representative came by to inspect first. Chris did a great job explaining the process and reviewing our options. We were able to get service the next day on a Saturday which was great because we work from home. The crew assigned to our home was Dylon and Ishmael who were awesome. They checked the entire house prior to starting. They covered everything as they moved from room to room and were very clean. In fact, I’m pretty certain our floors were cleaner after the work and service than before! Thanks again Dylon and Ishmael for being quick, respectful and reassuring me on that tricky condensate line. Would definitely recommend Elite to anyone for duct cleaning or general HVAC service.

Shirley Drew

First, of all when John came out I thought he was going to be the person to install the units. He was only a salesperson for Elite Clean & Restoration and I only agreed because a long time friend referred John to me. She said they did an awesome job for her. So I agreed to let them installed two new a/c unit also two new furnace on May 20. On June 6, I discovered that water was leaking from the ceiling upstairs in the attic. This is from one of the New Units. I called Elite left a message regarding the problem. The came out on Monday morning early to evaluation the situation. The tech said that it was the PVC pipe had a crack/hole in it and he wasn't for sure how that happen. Well.. I didn't have a problems with my PVC pipe or any leaks coming from my ceiling before you guys came out to install these units. So now I have water damage in the ceiling, plus it's the ceiling is starting to split. Spoke with the owner Tony and he informed me that the good thing is that you are still under warrant. He said that they would take care of the problem and not to worry. Well, two days later I had to call again because the same unit shout off and wouldn't come back on. They came out again and fixed another issue which was the shut off valve that they put on the systems. More water was leaking!!! I thought that was the whole purpose of the shut off valve. To pervent the water to overflow!!! This isn't quality work and I see more problems on down the road. This is the impression that I have at this point. These people are incompetent of completing a job successfully. I not happy about this situation at all. They are acting like, I paid $50.00 dollar for these systems. Look at the pictures they will tell rest of the story. This has been a horrible experience for me. I will not refer anyone to this company because your word is your bond. You should be EMBARRASSED!!!!

Anton Jones

This was my first using Elite Clean & Restoration and I can say most likely not my last using the services. About 3 weeks ago, I scheduled an A/C Tune-up in preparation for the Summer heat. My technician, Chris C., arrived at the appointed time and walked me through what he was going to perform. During the process of testing my two units, he discovered that one unit was returning a value lower than expected meaning that there was a leak in my copper a/c lining. He told me that he had a product on hand that Elite uses that would find & seal the leak. He would also have to recharge/refill the refrigerant in that unit. He then showed me the cost of performing the services but reassured me that he would do all that he could in order to minimize the cost. He told me that Elite and he are most interested in satisfying their customers with the best service at a very reasonable price; Professional. I agreed to the service and I'm glad I did. My house is much cooler now and the unit doesn't appear to be working as hard any more; Good quality. Afterwards I checked with some other companies for the cost of similar service and found that Elite was among the best in cost - much lower than a number of them; Good value.
I was relieved to know that I wasn't taken advantaged of because of my circumstance. Also, Chris did the work in a fairly short amount of time - maybe an hour from start to finish. Great service!

Alison Hudson

Brandon and Mathew were great! They cleaned the unit in my new condo before I move in and answered all my questions thoroughly. They were professional, attentive and very nice. I would 100% recommend elite clean and restoration and will be using them again on the future.

Dan Chang

John Belitere was on time, but more importantly he offered me an option to fix/repair my HVAC a competitor never mentioned (their only solution was to install a new system). John saved me thousands $$$. Honest, fair, friendly service with integrity. Couldn't recommend a better technician/company than John B. and Elite.
PS. He used Stop Leak to stop a Freon leak in my system.

thomas lewis

Tanner came in and gave me an estimate which was true and fair to a coupon I had. I knew for sure I was going to be up sold on services due to the price for the duct cleaning being so low. Yet thankfully I wasn’t and I found that very honorable. I haven’t had the services done yet but will leave a follow up review once completed. Thank you Tanner for the wonderful first impression and estimation experience.

(Follow up review after completion of services below)

James and Sebastian arrived on time to my residence which is admirable to start. They were both friendly, knowledgeable, and I felt completely comfortable with both of them in my home around all my children. They did a great job, cleaned up everything thoroughly once they were finished. I knew they were going from the vent all the way back to the unit because the brush actually got stuck where the air handler was. It’s always a let down for me when I hire companies because of subpar work. Not with this company though. I would hire them hands down for any of my heat and air needs. Thank you for the entire experience from estimate to completion. Finally a job well done!

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