AiRCO Air Conditioning, Electrical and Plumbing

AiRCO saved the day!
We called in the late morning, and Jon, the service tech, called us in the late afternoon informing us that he was on his way. The office team worked to accommodate us on a Friday afternoon just before a holiday weekend.

Jon was personable and sharp, and we chatted for a bit. We ask about him wearing a mask if he needed to come in, and was gracious and understanding. But he didn't even need to come inside was able to diagnose the issue from outside, turned out to be a bad capacitor.

I asked for a price estimate to replace the unit, and it was very competitive. There was no pressure to make a sale on the spot, like some companies do. Also the cost of the repair can be credited toward the new unit for the next two weeks if we pull the trigger. Sweet : )

Last, the communication was excellent. Jon directly contacted us, instead of the office, which made things much easier. Our condo is difficult to get to and I was able to guide him through a shortcut, in the past its been a huge pain with service co's that don't let you talk to the tech over the phone.

Killing it AiRCO!

The AIRCO van is parked in front of our house when they are not at work.
At 703 riverlawn. Usually when he is drinking a beer with his friends he talks pretty knowledgeably about air conditioning.

Jeremy was very personable and took time to walk me through my options including consideration of what money I might want to put into an older unit. Described everything in detail and got my downstairs AC working in no time. Will absolutely use AirCo again with any future needs.

Have been an AirCO customer for 3 years and knew they would be able to help when our thermostat lost power. Jon gave us a courtesy call to let us know he was on the way and arrived right on time. He was informative and provided great service. We’re thankful to have him come out and get our AC back up and running; especially during a hot Texas summer day. Thanks Jon!

Junior was simply fantastic. He diagnosed two air leaks and a bad capacitor in less than 15 minutes. Had the replacement parts in the van, and installed in short order.

I had some issues with AC and have a new baby. We needed to get it looked at quickly so we could get the baby sleeping normally! Junior was able to respond and help us out even though it was after hours. He was helpfull with all our questions and showed up quickly to resolve the issues!

Had an AC unit go out on Sunday. AirCo set up appointment for Monday. Junior diagnosed problem, replaced the part and got us up and running (and cool!) very quickly. He also check our other unit while he was out to make sure we would have no further issues. He was knowledgeable, efficient and very friendly. Would definitely use and recommend AirCo and Junior in the future!

The first week of 100 plus degree weather in June, and this is the time that my air conditioner just stopped working. I called AirCo expecting to be without cool air for a few days, at least. AirCo was able to get someone to me within a few hours, and our tech,Junior, was friendly, knowledgeable and efficient. The issue was fully handled and I was only without air for a few hours. They followed up the next day to make sure everything is still working properly. I am so impressed with this company and grateful for their incredible customer service.

We recently scheduled our summer A/C maintenance service. The online scheduling process was easy and we were able to schedule an appointment within a few days. Our technician, Jon Paul, called ahead of time to let us know when he would arrive. He arrived on time and performed a thorough inspection of our A/C unit. In addition to the normal dust, he found bird feathers inside our outside unit. He removes the panels and did a thorough cleaning. When blowing out the condensate line, he took great care to ensure all openings were covered and our bathroom remained clean. We have used Airco for years and Jon Paul is an example of why we prefer their services. From installation to service, Airco has always been responsive and provided excellent service.

Jeremy from Airco appeared professional and diligent in his work. He tested various components of the system and ultimately concluded that the compressor had died. He offered to replace the entire system, which, while possibly necessary, came with a steep price tag of $8,000 or plus.

As this solution was beyond my budget at the time, I chose to try and fix the issue myself, following advice from various YouTube videos. I was able to extend the life of my current system by replacing the capacitor and installing a hard start kit. It's worth noting that this may only be a temporary fix and the issue might recur in the future. However, it allowed me to delay the substantial expense of a full system replacement.

While I appreciate Jeremy's expertise and professionalism, I was slightly disappointed with the lack of alternative solutions offered. It would have been beneficial to explore less expensive options before resorting to a complete system replacement. Furthermore, it seems that there could have been some oversight regarding the potential for a less drastic repair, such as the one I was able to carry out myself.