Search

Amenities

    Coastal Hankla A/C & Heat Reviews - 56

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Rene A. Masculino

    Mr Hankla is very professional and knowledgeable. He saved us a lot of money by finding out that the part needed to repair our heater system is still on warranty. His technician did a great job in less than 2 hours. The system working properly in one attempt.

    I will strongly recommend Coastal A/C and Heat to my family and friends.

    Allan Davies

    Coastal Hankla has serviced our A/C for many years. After many yers of use, our ducts most of of plastic tubing, were old, fragile and developing holes. At our request Coastal Hankla inspected them all, advised us their condition. They recommended we should replace them and that they should redesign the total layout as it was inefficient. We agreed and asked Coastal Hankla to quote on the redesign and replacement. We accepted their quote. Access to our ducts is difficult however they removed and ten replaced the total new redesigned system in three days. The new duct system design is a huge improvement over the old, and provides us with a quieter system and more even distribution of both cooling and heating.The Coastal Hankla installer was excellent, careful with Covid masking and distancing, mindful of our light carpets, cleaned up all waste and removed ducting and gave us excellent service.
    We are delighted with the new installation, how well it works and how quiet it is. This was a great success. We would unhesitating recommend Coastal Hankla for A/C service and installation.

    Emanuel Thomas

    Where do I begin? Joy the office manager was amazing. She was diligent, professional, and flexible to work with my schedule. She found a way to get a tech to my home on my schedule.
    Will, the technician, was prompt, professional, and knowledgeable about the ac unit inside and in the attic. He performed a thorough check of my system and explained every detail. I highly recommend and had a great experience with Coastal Hankia.

    Bradford Lamb

    Professional company. I reviewed the quote with Will, and he answered all of my questions. Danny Lewis and the team were professional and had good housekeeping practices throughout the replacement. I replaced a 20 year old 4 ton trane unit (AC & Furnace) with a XR16 trane system. I will recommend.

    John Gerbrecht

    Will Hankla and his team have been providing A/C & Heat services for us for many years and have always done an excellent job. Their knowledge, customer service focus, fair pricing and responsiveness have made them great to do business with and we are more than satisfied! Due to excellent service and routine maintenance from Hankla AC & Heat, our Trane units have significantly outlasted their average life expectancy proving that having an expert supplier provide service is more than worth the investment! And when it was time for a replacement, Will and his team delivered a new unit and solution with perfection! Thanks Coastal Hankla AC & Heat!

    Joe Babaian

    We have been a satisfied client of Coastal Hankla A/C & Heat for over 18 years. When we first moved in, our first call was to Will Hankla for a new Trane Heating and A/C system installation. The system was flawless from the Trane equipment to the professional installation by the team.

    Recently, we had a need for a major repair as the system was approaching end-of-life. Coastal Hankla was able to update the system in a fast, professional manner. The Trane system is again running well and we remain confident that Will Hankla and his team + Trane will stand behind their work!

    Highly recommended.

    Renae Vania Tomczak

    In 2020, after 2 service calls with other HVAC companies and getting expensive estimates for repair and/or new system, it was recommended I call a Trane specialist to solve my AC problem. It was the best advice I had all year. Coastal Hankla came out and spent considerable time talking with us and determining the true problem with the system. The result - the system was back up and running with minimal expense-- hundreds instead of thousands.

    In August 2021, after severe rain and intermittent power outages, the AC system went down. On a Sunday evening, Coastal Hankla took the time to call and talk us through what might be the problem. And again, he was right! Our A/C was working less than an hour after I placed the service call.

    If you're looking for someone trustworthy, responsive, and thorough call Coastal Hankla! They embody professionalism and expertise beyond compare!

    Rachel Gutierrez

    My Trane unit broke down and Coastal Hankla responded within 24 hours with the best customer service and repaired my unit. William is a trained specialist for Trane ACs and it was the best call I made! I will use him from now on to service my unit.

    natalie guerrero

    Coastal Hankla AC came to my rescue! I moved into a new home and the AC was broken. If you know Texas heat, it was over 100 degrees outside. They came out the next day and reviewed the situation. Mr. Hankla himself came to inspect my AC. With all of that being said I needed a new unit. They got to work two days later and did a fantastic job! I trust no one else with my AC and heating needs. They are trustworthy and honest. He doesn’t do anything that doesn’t need to be done just to make more money. I highly recommend them!

    Jerry Wood

    Will and his crew do an amazing job fixing any AC/Heat issues I have had. They are always on time and clearly explain the issue and recommended solution. I pass on their contact info to others all the time needing this service. They are fair priced and a very reputable company. Coastal Hankla came out in July '21 and did their Summer check-up. They are always on time and very professional/knowledgable.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload