Coastal Hankla A/C & Heat

Will is the nicest, most professional guy you could meet. He is very thorough and takes the time to explain every thing to you. He had my air-conditioning unit back to running within 5 min. I purchased the maintenance plan and he thoroughly checked out my other AC units finding that they also were not functioning at their best. They did not pressure me to buy or replace anything. I was very pleased with the service I received from Coastal Hankla A/C and Heat!

I have used Coastal Hankla for 30 years with total trust and confidence. I will not use anyone else. My experience is always personal with consideration for my circumstances. Will is honest & thorough. I highly recommend Coastal Hankla for heating & A/C service and equipment. With the maintenance package, I have peace of mind my equipment is in good working order but if something does go wrong I will be taken care of promptly. The entire team of technicians is professional, respectful, courteous & highly qualified. They will promptly & professionally take care of all your needs from expert advice for new equipment to service & maintenance after installation.

Contacted Coastal Hankla during the summer when our upstairs A/C went down on a hot Sunday evening. Coastal Hankla was at my door the very next morning. I was not at the house, but my wife was. She was very impressed by the professionalism of the tech. After analysis, Coastal Hankla clearly explained the diagnosis, my options and their respective advantages, along with their recommendation. We were comfortable in less than 24 hours, and the overall experience was first rate with emphasis on responsiveness, professionalism, and pricing. Coastal Hankla operates with both honesty and integrity. Highly recommended.

I bought a new A/C unit from Coastal Hankla A/C and Heat and couldn't be happier with the decision. Will and his team did a very professional job on the installation. I also use their maintenance program which gives me peace of mind that my unit is running smoothly all year long. Will is a very honest person and someone that can be trusted. I highly recommend Will Hankla and Coastal Hankla A/C and Heat!

Used Costal Hankla to install a 5ton, 2stage A/C system in my home. After pricing with a couple companies I decided to use Will Hankla because he came up with a comprehensive SOLUTION to make my home more comfortable, above and beyond just installing new components. The install team were professional, polite, and hard workers.

It's been a few weeks and my home is significantly cooler, less humid, and with consistent temps all around the house. Definitely going to continue using his services for all my A/C needs.

Coastal Hankla A/C and heat provide exceptional service at a competitive price. Mr. Hankla and his entire team are professional, courteous, and highly skilled. They are always on time, and they go beyond the call of duty to do a good job every time. I have been a customer since 1994 and have always depended on Coastal A/C. From routine seasonal checks to replacing the furnace or AC units, I have never been disappointed in the work done or in the customer service I received.

Finding an AC company you can completely trust is hard to find. Over the years, I've known AC contractors who will exaggerate a problem and mislead a customer to buy something they don't actually need. Will Hankla has created a different culture based on honesty and trust with their customers. He's put together team of professionals that I completely trust to assess, diagnose and provide a solution at a reasonable cost. I have an AC system that's 24 years old and whenever it's time to get serviced, they ALWAYS find a way to make my system extend its useful life and operate at the most efficient manner. When the time comes to buy my next AC, I know I'll be able to once again trust Coastal Hankla to help me pick the right system and keep it operating at peak performance. Kudos Will--so grateful for all you do!

I've been a customer of Will's and Coastal Hankla for over 10 years and I highly recommend them. They are honest, do great work and are very reliable. Will's team are very knowledgeable and quick to respond with service calls. They take great pride in satisfying their customers and it shows in their work.

We have known Will for over 30 years now. He has installed 2 furnaces and AC units over the course of 28 years and has done so with honesty, professionalism and fantastic service. His crew is top notch and Will is one of the most honest and trustworthy person(s) we have ever had the pleasure to work with. Any time we had a issue he was always very responsive to make sure of our continued comfort no matter what day of the week! (Texas is very hot!!!). Costal Hankla A/C and Heat is a top notch company with outstanding customer service! Sugar Land is blessed to have them serving thier community.

The first time I used Coastal Hankla A/C was when my Realtor recommended them to inspect the AC unit for the home I was buying. I really appreciated the Tech, Danny, as he was helpful, friendly, communicated well and was very service oriented. With this being my first home, I started a contact list and having been so impressed with Coastal's service next to their number I put a star, Danny's name and note that said, 'use again'. For this past visit, my unit was running fine but it had been three years since I had them out before. I scheduled again with Lisa, and the day of service Danny called to confirm the appointment and he arrived on time. I'm happy to report I received the same great experience. Danny is very knowledgeable as he gave me full, understandable answers to my questions and explained how my specific system worked with tips on what I could do to keep it in good shape. I felt like I had a friend who was an expert in the business. I typically don't write reviews but these folks are A+ in my book from scheduling, to service, to communication and experts in the business. If you need AC or heating service, give them a call!