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    Billy Black HVAC Reviews - 45

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Tracie Cherry

    During one of Midlands hottest weekends, our AC stopped working. My husband called Thursday to set up service for Friday. I called Friday morning to verify the time. The dispatcher said she would add my number so I could also know when they were coming. I took time off work to be home. 8:00 pm Friday they are a no call, no show. I called and was told “the wife called and cancelled the service call”; they could not do anything that night. Not a good first impression, not likely to get the opportunity to make a second.

    Chuck A

    Based on recommendations found online, I gave Billy Black HVAC a call at noon on 5-3-23. Explained to the nice lady on the phone that our A/C had gone out the previous night. She said a tech would be at our house in about 1 hour! Sure enough, right on time, Adam showed up. In less than 45 minutes he had diagnosed the problem (2 capacitors and a contactor), installed the new parts, and we were back in business. In the future, I will call Billy Black HVAC for any A/C repair or system upgrade. HIGHLY recommended!

    Gabriella Alvarado

    I strongly recommend this company! We thought we had a serious issue with our AC not cooling down our house but the technician showed up and quickly fixed the issue in less than 30 minutes and I immediately felt the difference in our home. We’ve done business with other companies but Billy Black has been the best thus far.

    Justin Hilderbrandt

    Awesome company! After 7 days of not having AC, with 4 attempts by my landlord's HVAC people to fix it, I hired Billy Black HVAC to do it myself. 15 minutes of troubleshooting and replacing a bad capacitor, and my apartment is no longer the ambient temperature of West Texas in June.

    Lori Schlagal

    I just had to have an HVAC system replaced in one of my rental houses & it was my first time using Billy Black HVAC. Jake came out initially & looked over the current HVAC system then sent a detailed & thorough estimate for replacing the system. He also answered my calls when I had specific questions & was able to set up the installation within just a few days.
    Isaac was the main Technician who came & installed the new unit & removed the old one. The entire experience was quick, professional & very reasonable considering how costly replacing an entire HVAC unit can be. He not only answered all my
    Questions but also went over the warrantee & guarantee with me, as well as assured me that the company sends in all necessary paperwork that is needed to ensure the warrantee is filed correctly with the manufacturer.
    This may have been my first time using Billy Black HVAC services but it will definitely not be my last. I highly recommend this company for all your HVAC needs.

    Sarah Lira

    They came out to our house 3 times , first time they said it was the condenser fan motor $597 so we paid that, we call a few days later because the ac still isn’t working $375 for R410 so we paid that, we call a few days later because the ac still wasn’t working they say it’s going to be $3,000 for a new coil or we could buy a new system for $8,000. Why they had us invest $972 in the old system before telling us we need a new one I’m not sure , I don’t know if they just didn’t know what they were doing or if they just wanted to milk the job for all it was worth , either way I was extremely disappointed with the results of the services I got from this company. Save your money and call a professional who will actually diagnose the problem the first time around instead of having you spend hundreds of dollars doing guess work.

    Sandra Frederick

    Billy Black, and his entire team, are one of the most professional companies in the Permian Basin! Excellent service! I highly recommend Billy for all your HVAC needs!
    For those of you that have friends and family in the San Angelo area, he has just opened another location for all HVAC in San Angelo .

    Charles Lupton

    Called due to my HVAC failing. They originally installed it and offered to schedule quick service on a holiday weekend. Let them know I knew the part I needed and that I had the knowledge to install it myself. They let me know of a local supplier that would open their store outside of normal hours for an after hours fee. I want to thank both Billy Black HVAC for confirming my diagnosis, their offer of prompt service and the supplier they suggested, Robert Madden Ind.

    C Roy

    Isaac, Isaiah, and Victor did a great job! I appreciate the great customer service and thorough nature of Billy Black!

    Rodger Horton

    Billy Black HVAC recently completed a dual AC replacement for my home. The quality of work and professionalism of this team was second to none. Due to the scope of the job, they were in our entire house & attic and acted as complete professionals for the entirety of the job. If you require HVAC services, Billy Black & his team are the choice!

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