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Pretty Cool AC Heating And Refrigeration Inc Reviews - 70

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jacob Hunter

Joseph was great. He showed up on time and was very professional. Milestone tried to sell me on a $15k replacement unit for my less than 10 year old system and I wanted a second option. Glad I called Joseph. He looked it over and saw it needed some Freon but was not in need of replacing. I signed up for their bi-annual service and ditched Milestone. I value honesty and that’s what I got from this company.

Ruben Bahena

I inquired a few days ago about a noisy outdoor unit and was happily greeted with a quick call and email response. The owner spoke with me directly and set an appointment to fit my schedule. On the day of the appointment Mr. Hunter arrived right on time and I was even given text notifications while he was en route.

The service was quick and professional which made my day start off on the right foot! Mr. Hunter was transparent with pricing and very knowledgeable about my AC needs. Because I have an older unit he even sent me a detailed quote about upgrading when I’m ready.

We spoke casually after he was done I paid right on my porch.

Pretty Cool AC is five stars, 10/10, and A+!

Kevin Martin

Been using Pretty Cool for a few years. He has definitely extended the service life of my age challenged system. He just performed an emergency call for me as my run capacitor went out overnight; showed within an hour of my text and completed the job in about 45 minutes. Recommend you add him to your list of trusted contractors.

monique sneed

I have used this company for two years straight! They are amazing. They have fixed my air the same day everytime I have called. I appreciate their attentiveness and caring spirit. Thank you so much!

Rodrick and Kaidenclaps Always bro

Excellent Service. Great pricing. Joseph found the problem within minutes of his arrival after two previous AC companies misdiagnosed the issue and still charged me. Joseph fixed the problem and even went further to check the rest of my AC unit. He even gave my preventive tips to avoid further problems. Pretty Cool is now my personal AC and Heating company and would strongly recommend anyone in need of service to give them a call!

Anna Phaire

Joseph and his team replaced our ac/heating system. He was responsive, on time for both the estimate and the replacement and extremely professional and friendly. His team put canvas on the floors and they showed the utmost respect for our property. He will be our hvac person from now on. Great job!

Dilip Bhattacharya

As resident of Frisco, Texas, we needed a qualified, trusted, honest company to help with our AC issue. Pretty Cool AC is just that.
Joseph (Jo) came on time, quickly found solution to the issue, fixed with cost effective approach

Laila

Joseph was so quick and efficient to come help! I called at 7:30am and he was at our house at 9. He was very friendly and was quick to answer any questions we had. Will definitely call him in the future for any other hvac needs.

LaKendra Williams

Joseph was honest, very efficient, responsible pricing, very informative about my A/C problems find and fixed the problem quickly, and reliable with quick scheduling and servicing. Highly Appreciated & Recommended!

Natalie Smith

Joseph was awesome, arrived early, and was thorough! I will definitely use this company again if I have any AC issues.

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