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    Sinclair Heating, Cooling & Plumbing, Inc. Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Leonard Caron

    My 25 year old HVAC system is dying and I need to replace the system. Sinclair saved me almost $8k based on previous quotes.

    Tami Estep

    This was the first time using Sinclair Plumbing and was very impressed with Lee and Tyler who came to my home to repair a few plumbing issues I had, such as a tub that would not drain and a shower that was not shutting off all the way and a couple of other minor issues. They took care of all issues on a very short notice and the price was very reasonable for all they did. I will definitely continue using them in the future. Thank You.

    Dennis Burton

    Sinclair has great customer service. Office personnel and plumber were courteous and polite. However, we were shocked at how much it was going to cost to install a new sink and faucet (almost $800). Wish we had been told a ballpark figure when we scheduled the appointment. Plumber spent about 30 minutes explaining maintenance plans that we could purchase ( but we didn’t) and an hour and 45 minutes to go get parts (and maybe lunch?). It took 5 1/2 hours to complete the job. We have used Sinclair once before and they did a great job at a reasonable cost. Had we known we could have saved money by removing the old kitchen sink and faucet we would have done that. Perhaps Sinclair should give a non-binding pre-estimate to customers to avoid the potential costly financial surprise.

    Ronnie Olsen

    I recently came home on a Saturday afternoon to my AC unit not cooling. After checking a few things, I call another AC company. Once they had checked the system, they told me my compressor was shot. They recommended I replace the entire unit at a cost of $10 - $12k. Having time to think about things I decided to get a second opinion and called Sinclair. They were very professional, sending a pic of the tech which would be doing the service work and communicating the process. The tech arrived on time, was very professional and even wore shoe covers while inside. Once he had assessed the unit he too told me the compressor was shot. He then provided three options ranging from just over $2k to just over 4k. He took the time to explain each option and their benefits as well as the warranty included with each. Choosing to go with the $4k option, the tech then told me they would have to find a unit and have it shipped. He explained this could take some time, but they would do their best to get it here asap. He also explained they would waive their service fee due to the purchase. By the end of the day I received a call from the office personnel letting me know they had located a unit and would have it in their warehouse by 8:30 the next morning and could schedule their team to be at my home by 9am. The installers where on time and got to work quickly, even though it was raining. Both men were polite and explained everything and by noon I had AC running in the house again. Sinclair did exactly what they said, their people are beyond professional and their communication is amazing. I will only use Sinclair for my service needs in the future. Thank you!

    Tamara Fox

    Sinclair takes care of all our heating and A/C maintenance and repair. They always do a great job and the technicians are very knowledgeable. I highly recommend Sinclair!

    Todd Bird

    Given an estimate for the work, technician then called the office and came back telling us he did not know about additional fee that added another $100 to quote. UPDATE - Received a call from Nate at Sinclair and the confusion has been cleared up.

    Andrew Young

    Sinclair is great! We use them whenever an HVAC or plumbing problems arises. They are not only professional and well-priced; they also have been very accommodating when - due to my travel - I’ve had to ask friends and family to also coordinate with them. (This last point won’t matter for most, but as someone who travels a lot on business and, well, issues arise, Sinclair has gone above and beyond.)

    Stan King

    Before I begin the review, you need to understand my unit is soon to be 20 years old and symptoms that present can be caused for numerous reasons. Sometimes it turns into a man vs machine war.

    I only use Sinclair for my HVAC needs an have done so for close to 20 years.

    I have always gotten exceptional service in a timely and professional manner. I guess I should add at a reasonable price.

    Brandon was very professional and arrived promptly and got to work. Due to the machine age it took a few weeks to get the part. Brandon was out the same day it arrived and got it installed. But the symptom was not totally resolved and resulted in a tie. Brandon put up a good fight.

    Called Sinclair and they immediately sent out Colten and you could see in his face, he was not going to lose to a machine. He went above and beyond until he identified a needle in the haystack. The machine lost big time.

    I felt I got the best technicians with Sinclair and they gave it 110%. Thanks Sinclair, Brandon and Colton for the outstanding service.

    Patti Riediger

    I am very happy with Sinclair Plumbing! They fixed my garbage disposal and put in a new water heater. They showed up when they said they would and they were super nice and courteous! I’ll be calling them again!

    Karen Earhart

    All I had to do was call about a required state valve check. They did it, turned in all the paperwork and sent me a bill. Super simple!

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    Cleanliness
    4
    Comfort
    4
    Staff
    4
    Facilities
    4
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