ServiceProz

First of all, the technician was nice and friendly. The problem was an easy one, washing machine drain was backing up. I’ve dealt with service issues at different properties for years. In all my years I’ve never seen such a price gouging. My issue wasn’t even resolved. For them to snake 1 drain with a cheap handheld snake and after not succeeding pouring a $30 bottle of sulfuric acid charged me over $700. It’s common sense to also clear the roof access as well to allow ventilation but that service was going to be over $1100! For 1 drain, one….
Thankfully my neighbor recommended another company, whose 70 year man with a helper came out and within 30 minutes had me up and running. They also cleared every drain while they were in the roof. All for half the price of the original cost of the failed service.

Had a plumbing blockage that stopped up all the toilets, Nate was friendly, and performed the job without issue. While he was doing it, he even gave me some tips and pointed out issues with my sewage system (age related) and how to deal with them. I would definitely use them again. (btw, this was the day after Thanksgiving, I was extremely grateful to find someone even open)

I can't say enough about Nate and Jason. I am converting my enclosed porch into a laundry room and needed a washer hookup + drain. They came out and gave me a fair estimate and date to return. When many contractors are NO Shows, they came and did a excellent professional job. I would highly recommend them for any plumbing job you need done in the future.

Nate did a tremendous job for my family. We had a new house built, and Nate took over near the end when the original plumber didn't work out. Everything was working fine except we had no hot water in our kitchen sink. It took a couple different tries for him to figure out what the first guy had done that was causing the issue, but he stuck with it and got it resolved. I really appreciated his tenacity and knowledge. Plus, he's a genuinely good person and was always extremely respectful, courteous, professional, and fun to talk with. I highly recommend his services!

Nate was very knowledgeable on what he was doing. Very professional when he arrived and asked directly what the problem was. Never felt pressured and never tried to up sell me on services I didn't need. Will definitely be calling them for any of my HVAC and plumbing problems in the future.

Amazing team, very professional & very honest. They made sure I understood the cost & exactly what was being done every step of the way. They work hard to make sure things are done correctly! Even though it was a tough job they powered through & kept a great attitude, I would definitely recommend them to anyone! Also the lady who sets up their appointments was very sweet especially considering the hour that I had to make the call.

Nate and Philip installed our new house plumbing system after the slab was poured. They also installed gas plumbing and all gas appliances and faucets. You will not find a more thorough and knowledgeable plumber anywhere. They did an excellent job and care about the quality of their work. It’s becoming progressively more difficult to find professional contractors who take pride in what they do. I highly recommend them for any plumbing needs you might have.

Nate worked hard to get our shower fixed and our water back on quickly and was very professional

Service Proz came same day and fixed a pipe that burst in the wall behind the hot water heater. They are so friendly, professional, affordable, and we will continue to use them for future plumbing needs. We highly recommend them. Great job!!

When our kitchen faucet was shaking, making noise and driving us crazy every time we turned on the water, we looked for plumbers in Longview and found PlumbProz. Nathan was able to resolve the problem and told us more about "water hammer" issues and what was causing our specific issue. So glad that is fixed now

Update 9/25/22:
My old thermostat stopped working properly and I needed to get a new one installed. I called and Nate was extremely helpful with getting the new thermostat installed