Wray's Air Conditioning & Mechanical Services

Great company. Went above and beyond my expectations. Every person at each step of the process did an outstanding job of keeping me informed and doing their job. Would highly recommend to anyone having Air Conditioning issue!!

Wray's team was very responsive and addressed my issue the same day that I contacted them. Highly recommend them for your HVAC needs!

Worst experience ever with the second Service Tech that was sent to my house. He was rude with the questions he asked, and tried to charge us again for the Diagnostic fee that we paid for when the first Tech came out. Even though I called and complained, I never received a call back. At least others were present to hear how rude he was. From his first question as to : "why am I here?" He showed by his demeanor that he did not want to check the freon as we had asked. He didn't feel we answered his question (we did) and made another comment: "Since you're not answering my question" , (I told him he was being rude at that point) "Asking a question is Not being rude" (he even said that rudely). He continued to be rude with everything he said and last question: "You will need to show me you paid for the last diagnostic fee." (Even though I told him I already paid and it cleared my bank) This is NOT how you treat a customer! I also feel disregarded since I never received a call back from the owner!

Had a technician come out and he tried to tell me my compressed was leaking. Come to find out it was a high pressure switch that was leaking after I asked him to use soap bubbles to find the leak. I asked for them to give me a quote to fix the leak and they never got back with me.

I'm looking for another company to help install another unit.. There loss

We had a great experience with Wrays. We ended up needing a new condenser fan and they got it installed quickly!!! We always call Wrays with our a/c issues and they alway diagnose and correct our problems quickly and affordably.

We have used this company several times for our ac and heating from buying units to repairs. They are courteous and friendly, quick response, very good at explaining what the problem is and what can be done and fair prices. Highly recommend !

Recently, my water heater needed to be replaced for the house and I couldn't be happier with the work. The entire process was smooth and was communicated effectively. Highly recommend to friends and family.

Great service and quick response. Scott was professional and quick in his work to get our AC back and running in this heat.

Wrays' responded to my request to clear a primary A/C drain line. A technician reported the problem was solved.

Two days later we discovered water coming from the kitchen ceiling, through from a bedroom closet above and the attic above that. The clog had moved downstream of a vent line but had not cleared; it backed up through the vent and into the attic.

Cost to dry out our house: $1500. Cost to repair drywall, baseboard, paint: $3440. Cost to repair carpet: $139.50.

A second Wray's technician and the owner told us they would take no responsibility because the A/C drain line was hard-piped to the plumbing system and it was impossible to verify the clog was gone - had the line been flex hose, they said, they would have verified the line was clear. In my opinion when a company is unable to verify the work is complete, particularly when an incorrect result could result in a great deal of damage, the company should either report the issue to the homeowner or decline the work altogether.

Wrays' management declines even to discuss the matter and will not even refund the $90.50 original service fee which resulted in over $5000 damage to my home.

They came when others couldn’t. He heard the symptoms & quickly found & fixed the problem.He checked everything inside and out before he left. The company called me to make sure I was happy & I sure was !