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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Wray's Air Conditioning & Mechanical Services Reviews - 63

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Corey Twine

If you make a 730 appointment with a client you should be there at 7:30. The performance by this technician was absolutely ridiculous. Very disrespectful for someone else time!!! The owner actually didn’t even seem to care.

Khalliah McGinty

Dalton and Zach provided great Customer Service and they got my AC up and running. Highly recommend this company and staff.

Mary Buchanan

Wray's is fast, they get the job done and the prices are really good. They are really nice and will answer your questions or explain what needs to be done. They are well worth a phone call. You won't be disappointed.

Daniel Salazar

The worst experience to date...Mr. Henderson shows up because our a/c was not cooling and our line was frozen outside. I head home to meet him and my wife says he's already there and in the attic checking the unit. I go up and find him on his cell phone and startle him when I say "hello". He quickly puts his phone away and comes down without a word. We go outside and looks at the unit outside for a minute and then says, "You're gonna have to replace both the outside unit and inside unit, you have a leak". Mind you, he has not pulled out one tool in this entire process....so I say to him, "everything outside is brand new, I just replaced everything about a year ago". He then looks at me and says "ok, then you just have to replace whats in the attic". When I begin to ask questions on how he determined this, he just rolled his eyes and says "you have a leak". I ask, "how do you know if you didn't use any tools in the attic"...to which he replies, "just like a doctor can look at you and tell you whats wrong with you"...ok? I ask him, "if it could just be a slow leak" since refrigerant was filled when the new equipment was replaced and he said sure, so he proceeded to fill with refrigerant and two days later the lines were frozen over again and this time I have oily residue outside all over the new equipment I had installed previously.

I will never use this company again for any HVAC needs. The evaluation of ac problem had to be the worse I've experienced my entire adult life. Shame on you, Wray's!!

Eps15 Unc

Last summer our A/C condenser fan was not working and I wanted to repair it myself. I went to these guys to first get a capacitor (which they charged me $70) and when I realized the the capacitor was okay, I went to the same guys to buy the fan motor. The problem is that I did not check any of these prices on the internet, and went to them directly to buy it. Later when I researched a bit on the internet everything was more than 4 times the actual cost. The capacitor costs anywhere from $10-$15 from Grainger and the fan motor costs anywhere from $115-155. They charged me $395 for the motor. What a rip off! Please do not use these guys even if you want to DIY. Get the parts from Grainger and yes, please do not call them to work on your A/C. The quote that they gave me for replacement of the fan motor was $1100!

Judy Dean

Dean and his team at Wray's have always been quick to respond to our service needs. Well-trusted and highly recommended!

allie moreno

Wrays ac company is very knowledgeable and helped out my family quick and efficiently in our time of need. They will treat you like family and they are a family owned business. Support local businesses yall!

Michelle Elliott

Always professional and responsive! Wray’s staff from Mary in the office to ever technician we’ve dealt with has gone above and beyond to help get us back to where we needed to be - cooled and with A/C!!

James Callen

Recently had an AC failure on the hottest day of the year. The response time was wonderful, the technician (Usiel) fixed it very quickly and it was right the first time

Ralph

Awesome family owned company. They came the same day and solved my a/c problems, so my family could be cool. Cannot recommend them enough.

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