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Samuel & Sons Heating & Air Reviews - 88

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jennifer Clark

I have nothing but great things to say about Samuel and sons! They respond quickly, are punctual and professional. They don’t over charge you and are very transparent. I had my system cleaned, then had a problem with it freezing. When they came back they found a leak and fixed it. They waived the fee on the last visit! I am so appreciative to them for that! Great home town family business. I highly recommend them! Will be the only HVAC company I use. Thank y’all for your superior service!

kenny LeonGuerrero

Our home warranty company sent Samuel and Sons to fix our A/C. Donald was on time and very informative of the issues. After completing the work, he ensured everything was functioning as required. Very professional and courteous! Thanks Donald for fixing the issue, which in turn for me, turned my bosses (the wife and kids) attitude from cranky to peaceful lol!! Very pleased with the service that was provided and definitely recommend them for HVAC issues!

Daniel Rowe

Our home warranty company selected Samuel & Sons for a service call, and I was skeptical. But, they arrived same day, on time. I couldn't be there, so I explained the issue over the phone to the tech, Cody. He completed an inspection, texted me a video to confirm the issue, and called to talk me through winter maintenance of our system. I'm very impressed and thankful.

Gary Brown

Samuel and Sons are a great team. They have been out to my house twice. Very prompt and polite. I asked Samuel to get me an estimate on some work and it took him less than ten minutes to reply. In my opinion he is the best HVAC technician in this area. I highly recommend Samuel & Sons Heating and Air.

Cathy T

Absolutely, hands down the most amazing customer service I have ever experienced with a technician who has come in to my home for a repair. Sam took amazing care of us, gave us a great price on replacing the inside AND outside unit in our home, and worked around my hectic schedule. There will be no one else I will do business with for heating and air conditioning!

Robert Wheeless

We recently moved into our new Tiny house and the ductless unit started acting up. Sam sent his guys out to fix it, but the unit was shot. Sam personally came out on the Fourth of July to check on things, and we determined that a new unit was in order. It was installed quickly and is GREAT! I’m recommending Samuel and Sons for their professionalism and concern for our comfort. Thanks Sam!
Mark and Monika Wheeless.

Justin Blake

This company was great to me. Sam the owner tried his best to save me an expensive bill and he succeeded. I highly recommend them if you’re AC has gone out and you need someone to diagnose the problem.

The technician was at my house in less than 10 minutes.

Jenah Wieczorek

We used Samuel and Sons and were happy with their customer service. We had a heating issue that they fixed very fast, but the next day something seemed off. They came back out no questions asked and tweeked the repair and it was fixed. They also called back to check in. Super appreciate that and we recommend them.

LaTonya Young

I didn't have heat for 3 days during winter storm. Once they were notified, the Tech came in quickly, confident, and reassuring. He saw the problem and explained what had occurred. Fixed problem quickly and just like that, we had heat. I highly recommend this company.

Michelle Harbert

As a military family with no roots, we often struggle to find honest repairmen. Whether it be our car, appliances, or more importantly here in Texas, our HVAC system. We were referred to Samuel and Son’s after receiving disturbing news that our 6 year old AC would need to be replaced by a technician from Sadler’s Heating and air. Since the system continued to cool our home efficiently we waited until it stopped cooling. That day was today. We contacted Samuel and Son and they were here in just a few hours. They were friendly and informative as they went to work and immediately found the problem. It was a faulty capacitor which was easily fixed at a VERY reasonable price. I cannot express how refreshing it is to find a company that provides stellar service with such solid integrity. Thank you SO much!

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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