Deerwood Air Conditioning and Heating

If this review had been done in May, June or July this company would have received five stars but I believe that major events bring out the best and worst in people and companies. This company has put in 5 ac units in my home and rentals, and at least 3 heating units. This has been over a 15-20 year relationship. I was always happy with them and even had one of the owners cell. Things changed with the flood. The ac unit that they put in my own home had had problems from the beginning but with patience they got it fixed over a couple of years. Some inconvenience was experienced but this is life and things happen. This problem was with the pan that would frequently over flow. During the strom this pan had an issue again and so I got water damage from the attic through the second floor to the first. There are chunks of ceiling missing. In short things got wet because of this that did not have to be wet. They came out when called and at least got it so I could sort of use the ac but the plumber needed to unplug a drain. The plumber came within a week. I reached out to Deerwood sept 16th to please come finish fixing this pan so I could use the a/c. I was trying to live here and prevent mold, clean out wet stuff etc. I did not get anyone to come out until October 6 th. It literally took them 15 minutes to fix the problem. I reached out to deerwood this week because now my heater is not working. I was on the fence about using them again and when the day and time they had did not work I said let me call back. The lady said she wanted to ask me if I received their invoice, I am guessing because I always pay in full immediately. I told her that since they were not in a hurry to get to me, I was not in a hurry to pay the bill. She does not ask me why I am upset, she tells me that she can not make me stay with deerwood but can I please pay that invoice. I was astonished. This is what years of being a loyal customer will get you over a 154.00 bill. BTW the last unit I bought was in May. Paid in full immediately over 6,000.

Deerwood has handled our a/c needs for many years. They’re professional and prompt. Excellent service and technicians.

Great comp. Has a heart, will work with you for repairs.
Not a Hugh business with lots of people that Only work there. They all a CT like family cause most of them are. They can do what ever you need done!

Great Service. I have purchased 3 AC units from Deerwood over the years. Definitely recommend!

We have used Deerwood HVAC for longer than I can remember. I've been delighted with the service, and the owner's approach toward problem resolution.

Deerwood has taken care of my air conditioning needs for many years and always do an excellent job

Very quick response time, professional technician. From the time I called to service/repair completion was less than an hour and a half. Reasonably priced.

Michael is the best HVAC tech I know. He knows what he's talking about and so I completely trust his recommendations.

Awesome place best active repair company and there customer service is amazing Michael Handley is a great technician

A good company, ran by great people! Friendly, knowledgeable staff serving the community for nearly 30 years!