We've worked very happily with Deerwood Air Conditioning and Heating for several years now! Their service is amazing! They're always responsive to whatever our a/c and heating situation is. They kept our old air conditioning unit running for several years, we're happy with the new air conditioning unit purchased from them 2 years ago, they're accommodating working with our schedule, the annual a/c & furnace check- ups are carefully completed. We're grateful for the recommendation we received many years ago to call Deerwood AC & Heating!
I can sum this company up in two words, integrity and honesty. Last night my AC went out and I contacted them first thing this morning. They were at my home within the hour and after some simple conversation they were able to quickly pinpoint the problem. They easily could have lined their pockets buy bait and switch and trying to sell me a whole unit. They gave me realistic expectations and we're honest and upfront. If you are having problems with your AC or your heat units I would definitely give this company a call for the value of the service it was tremendous. It is rather refreshing to find somebody that still has values and ethics and does a good job and charges a fair price.
I contacted Deerwood Air Conditioning & Heating for a "free in home estimate" as they advertise and also have a coupon on the site for use. However, when the tech came he presented an invoice for an estimate. I reminded him of their coupon and he got upset and began stating I told the staff I wanted them to fix my AC when I scheduled. I had no idea what the issue was and would not agree to a repair before 1) knowing what the issue is 2) how much it would cost? He left a quote for $3175 (evaporator coil), which I had to decide to order before Friday when the costs would go higher? This company is false advertising and has rude staff and owner. The next day, I called Deerwood AC to inquire about the Ad and the female employee I spoke with, immediately got defensive and said, "we don't want YOUR business", then hung up the phone with NO FURTHER explanation. I called back and a male answered the phone, he identified himself as "John, the owner". I asked for his last name, since we are not on first name basis and he immediately responded, "YOU don't need to know that". The staff and owner are rude and they don't honor their advertisement. It appears to me, Deerwood Air Conditioning & Heating has enough business and they do not need mine as the female clearly stated before she hung up in my face. I do not recommend Deerwood A/C & Heat, as everyone I encountered made it clear they do not value potential customers.
Awesome service. Identified issue with A/C and quickly fixed for a fair price. They also came out same day.... surprising since this is August! Very happy.
DONT USE DEERWOOD!! We had our ducts replaced along with a new AC unit. Deerwood did it and afterwards it failed inspection by inspector because it wasn't to code. Deerwood would never return my calls or address the substandard work they did. But they took my money. We have used Madd Air ever since. Love them. Great prices and they stand behind their work. Great customer service too!!
Not pleased. This company sent someone immediately and did work with my schedule so that was a plus. But the rate to come out was higher than the other places in my area. I paid more for coolant than I should have and after multiple visits, the technician still didn't have a reason or solution for why the AC kept freezing up. He did tell me that if I needed to replace the unit it would cost over $7000. I called another company and they came out same day, diagnosed the issue in 10 min and fixed it in less than 30 min for less than what I had paid this company. Also I got a quote to replace in case that becomes a future issue and they were 2k less. I'm a single mom and now I've paid twice to get my AC fixed. I should have done my research.
To all of my Kingwood neighbors please be aware of this company. The company told us the AC unit was too large for the home, they also said everything would be fine. They NEVER mentioned the side effects and consequences of having too large of an AC unit. WE NOW HAVE WATER LEAKS THROUGHOUT MOST OF OUR HOME!! My advice would be to not just trust companies seen everyday in our neighborhood, but too trust reviews and ratings. I give this company one star for poor quality and service.
I have used Deerwood for over 7 years for my home and referred to them to dozens of friends and businesses. They are the number one company here in Kingwood to go to for Air Conditioning help. You get quality help and service at a fair price.
Just got a new A/C unit and my ductwork replaced by Deerwood. This is the most professionally installed A/C unit I have ever seen!!! Everything is neat and tidy, no jumbles of ductwork everywhere, no pipes laying around, and they cleaned everything up meticulously when complete. I can not give a strong enough recommendation!!! Thank you Deerwood!!!
Joshua
Deerwood AC and heating will always have my business. Reliable, fair pricing, and quick service.
Thanks for keeping us cool, Deerwood a/c!
Edward Di Gangi
We've worked very happily with Deerwood Air Conditioning and Heating for several years now! Their service is amazing! They're always responsive to whatever our a/c and heating situation is. They kept our old air conditioning unit running for several years, we're happy with the new air conditioning unit purchased from them 2 years ago, they're accommodating working with our schedule, the annual a/c & furnace check- ups are carefully completed. We're grateful for the recommendation we received many years ago to call Deerwood AC & Heating!
Bill O'Connor
I can sum this company up in two words, integrity and honesty. Last night my AC went out and I contacted them first thing this morning. They were at my home within the hour and after some simple conversation they were able to quickly pinpoint the problem. They easily could have lined their pockets buy bait and switch and trying to sell me a whole unit. They gave me realistic expectations and we're honest and upfront. If you are having problems with your AC or your heat units I would definitely give this company a call for the value of the service it was tremendous. It is rather refreshing to find somebody that still has values and ethics and does a good job and charges a fair price.
Alex Johnson
I contacted Deerwood Air Conditioning & Heating for a "free in home estimate" as they advertise and also have a coupon on the site for use. However, when the tech came he presented an invoice for an estimate. I reminded him of their coupon and he got upset and began stating I told the staff I wanted them to fix my AC when I scheduled. I had no idea what the issue was and would not agree to a repair before 1) knowing what the issue is 2) how much it would cost? He left a quote for $3175 (evaporator coil), which I had to decide to order before Friday when the costs would go higher? This company is false advertising and has rude staff and owner. The next day, I called Deerwood AC to inquire about the Ad and the female employee I spoke with, immediately got defensive and said, "we don't want YOUR business", then hung up the phone with NO FURTHER explanation. I called back and a male answered the phone, he identified himself as "John, the owner". I asked for his last name, since we are not on first name basis and he immediately responded, "YOU don't need to know that". The staff and owner are rude and they don't honor their advertisement. It appears to me, Deerwood Air Conditioning & Heating has enough business and they do not need mine as the female clearly stated before she hung up in my face. I do not recommend Deerwood A/C & Heat, as everyone I encountered made it clear they do not value potential customers.
Emily Fleming
Awesome service. Identified issue with A/C and quickly fixed for a fair price. They also came out same day.... surprising since this is August! Very happy.
Brendan Arnold
DONT USE DEERWOOD!! We had our ducts replaced along with a new AC unit. Deerwood did it and afterwards it failed inspection by inspector because it wasn't to code. Deerwood would never return my calls or address the substandard work they did. But they took my money.
We have used Madd Air ever since. Love them. Great prices and they stand behind their work. Great customer service too!!
Melanie Vargas
Not pleased. This company sent someone immediately and did work with my schedule so that was a plus. But the rate to come out was higher than the other places in my area. I paid more for coolant than I should have and after multiple visits, the technician still didn't have a reason or solution for why the AC kept freezing up. He did tell me that if I needed to replace the unit it would cost over $7000. I called another company and they came out same day, diagnosed the issue in 10 min and fixed it in less than 30 min for less than what I had paid this company. Also I got a quote to replace in case that becomes a future issue and they were 2k less. I'm a single mom and now I've paid twice to get my AC fixed. I should have done my research.
Kristy Stewart
To all of my Kingwood neighbors please be aware of this company. The company told us the AC unit was too large for the home, they also said everything would be fine. They NEVER mentioned the side effects and consequences of having too large of an AC unit. WE NOW HAVE WATER LEAKS THROUGHOUT MOST OF OUR HOME!! My advice would be to not just trust companies seen everyday in our neighborhood, but too trust reviews and ratings. I give this company one star for poor quality and service.
Jeff Welch
I have used Deerwood for over 7 years for my home and referred to them to dozens of friends and businesses. They are the number one company here in Kingwood to go to for Air Conditioning help. You get quality help and service at a fair price.
William Hutto
Just got a new A/C unit and my ductwork replaced by Deerwood. This is the most professionally installed A/C unit I have ever seen!!! Everything is neat and tidy, no jumbles of ductwork everywhere, no pipes laying around, and they cleaned everything up meticulously when complete. I can not give a strong enough recommendation!!! Thank you Deerwood!!!