Search

HTM LLC Reviews - 7

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mary Lepa

This company was recommended by my real estate agent who uses them for the homes they remodel and build, so I felt comfortable that they were reliable off the bat. I’ve used them 3 times since I’ve owned my house and have been happy each time:

1st Service: I have a 1950s house and originally needed some help installing vents in the kitchen and bathrooms (can you imagine a house with no vents??). For this work I bid out the job and they were within $100 of the other companies, so since they were reliable I went with them. There were no sales gimmicks or anything, they came and did the job and 6 months later everything is working great.

2nd Service: Since I had a good experience I decided to use them to service my HVAC and bought the 2x year service package. They were professional and spent ~1.5 hours in my attic working (I felt I was getting a fair service- not just a checkup). My master bedroom is now where the converter garage used to be and circulation / ventilation in that room isn’t great, so they adjusted a few things to temporarily solve the issue but they also recommend some changes to my duct work (included in third service review below).

3rd Service: I decided to go forward with the updates to the ducts - this house is 70 years old and few updates had been made previously. It ended up that I had a leak with my return and they fixed that at no extra charge and even made an extra trip out. I didn’t bid this last service our because I felt like they had been fair, with good communication and great service.

Overall I’ve had a positive experience 3 times and would continue to recommend them.

Danielle Ramirez

I called HTM after I noticed that my downstairs unit wasn’t running. They made an appointment with me for the following day and not only did they diagnose the problem correctly, but also fixed it in a timely manner by putting a new compressor a couple of days later once they had the part. They also put a new exhaust fan in my master bathroom since the one that I already had wasn’t close enough to my shower therefore mold was building up.

I will definitely recommend them to my friends and family!

Foram B.

I was referred to HTM by our realtor as we needed someone to come by to address some minor requests that we were asked to do from the buyer's home inspection. The team was very responsive, easy to schedule with, and their technician was courteous and timely. He did a great job explaining everything that he worked on as well as any follow-up items that were required. I'm definitely happy with the service we received.

B H

Review based off the scheduler. Called this morning for our broken ac. First guy was super nice but said the scheduler was five min late and would call back. 20 min later she called. She was nice at first until She told me it was almost $200 just for them to come out so I said oh it’s ok I will just go with the other company we called who is $69 to come out and I said thank you so much. She pauses and goes “goodbye” lol what ? Kind customer service is so rare now a days 🤨

Lonny Gauthier

AC had gone out and I knew it was much more than adding more refrigerant ! Called on Wednesday and they came out on Thursday morning and had a unit installed on Saturday ! Showed up on time did clean work with a good price for a 3 .5 ton unit ! If you need AC then I highly recommend this business!! Thanks agian HTM LLC for the great work ! Lonny G

MBF

The technician HTM sent to our house was polite, informative, and very knowledgeable. Other companies would not take the time to look into what the problem was and HTM was able to get it repaired and our AC back online!

Elisabeth Silva

Found these guys on instagram because their work was SO clean and they seemed to know what they were doing. And then we worked together - and that's exactly what they delivered. They are on time, clean and follow through with every request. From installing a completely new system to routine maintenance to emergency service - simply put they are the best.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload