Aura Service Pro

Guy and Alejandro were awesome they helped me a lot would definitely recommend

I called Aura to come and check out my A.C unit they answer my call really quick and send someone fast I would definitely use them again

I found Aura Service Pro to be a highly professional firm with high caliber technicians delivering quality service. The team makes it on time and takes all the necessary sanitary and protective measures that ensure their operations are effective. Wishing all best for the team at Aura Service Pro.

Did a great job with our dryer vent....Excellent work

Aura Service Pro's worker was great. Showed up on time, had good communication, and explained the whole process. Would definitely recommend!

Dour and his crew came to my house and cleaned my hvac pipe and installed critter guards to prevent repeat

Called Aura for dryer vent cleaning. Told them they would need a tall ladder, as vent is above second story windows. They assured us it would be okay; showed up without a ladder capable of the job. Explained that the job was complicated, so there would be an up charge. Did not complete the job, saying they would come back over the weekend with the required ladder - they never came back.

This company is price gouging and taking advantage of people affected by the freeze in February 2021. They replaced less than 10' of copper pipe (from 3 breaks due to freeze) and 1/2 drywall board to repair damage from busted pipes. No painting, nothing else and are charging me over $6,000.00 for repairs that should not cost more than $500-800. I told them to leave and not come back as they were so blatantly dishonest and taking advantage of people. I have reached out to them to get a refund and heard nothing. They are also fighting my credit card dispute. They are an unethical company.

We had used them in January to clean out our Dryer vent and they did a good job then. I scheduled to have them come out last Friday, but the technician never showed up - was running too late I was told after calling in multiple times. I rescheduled for 12 - 2 on Tuesday. No one ever showed up. I called and texted numerous times, but the person answering the phone could not reach the technician or owner. I was texted that the technician was on his way but this wasn't true. This is very unprofessional and frustrating; I would not recommend that anyone use this company.

Excellent business to work for. Aura Service Pro team were very competent and take the time to explain the issue. I strongly advise.