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Air Clinic Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Roger Dismore

Great experience with Air Clinic. We needed to replace our 14 year old Trane system that had several leaks and used the old refrigerant. I got three bids on a new system. Will Cobb came out and went up to the attic with me and explained the system installation process that they use. Much more detailed and comprehensive than the others were. We discussed our needs and upgrades to windows we had already completed and decided on a new system. Will was able to match the lowest price of the competition with what I believe is a better installation. He also let me know about rebates coming from Trane and we waited till the first day of rebates to do the install. He did all the rebate paperwork for both the Trane rebate and the Oncor rebate that I will receive.
On the day of the install the crew called about 20 minutes before they were scheduled to arrive at 7:30am and confirmed that they were on the way. They arrived on time and did a wonderful job installing both the attic unit and the outdoor condenser. They replaced and upgraded several things during the install to make the installation perfect. It was all completed in 5 hours and tested out successfully. No mess was left by the crew and everything looks and works great. Will even helped me download the Nexia app and get it paired with my system for remote wi-if access from anywhere. Works great!
I highly recommend Air Clinic if you are in need of a new system!

vtrevino411

Shady A/C repair business. Customer BEWARE!!!
They make up repair issues that don't exist, billed me $89 and told me it required a part for $250 but they never found the part. They never called back. Shady just want your money.

leland strickland

I carefully and systematically selected Air Clinic to replace the HVAC system in my Aledo home. After researching local companies using the online contractor review sites (Angie’s List, Good Contractors List, etc) Google and Nextdoor; I obtained quotes from 4 companies. Hands down, Air Clinic was clearly the most impressive. General Manager Will Cobb came to my home late in the evening to accommodate my schedule. He spent 90 minutes assessing my needs and answering my many questions. The quote I received aligned exactly with my expectations. The crew that completed the installation was timely, courteous and professional. They provided me a signed checklist of tasks that were completed during the installation. A few days later, an Air Clinic supervisor came to conduct a quality assurance check of the work. The pay the installation team receives for each install is proportionate to the outcome of the QA inspection. I really like this and none of the other companies I researched conduct business this way. Everyone I encountered from Air Clinic was extremely courteous and highly professional. I could not be happier.

Sharon Childers

I've been using Air Clinic for years and in my opinion...not long enough!! I had problems with the 2nd heat pump system installed...the company I used at that time for years..all of a sudden lost my records. I found Air Clinic on the internet...and I am glad that I did!! The installation and maintenance services provided by Air Clinic has been the best. They are great with the maintenance agreement services. The repairmen are professional and very efficient and personable. The call center reps are also very responsive and responsible in their assistance. AND THEIR PRICES ARE REASONABLE!!!

Rod Beechey

Put in a new 5 ton unit. The crew had to get huge condenser hardware up a narrow "pull down" ladder to the attic - overhead to maneuver was small. THEY DID IT. I was impressed. They installed unit no issues. Now get this. They send in a "quality team" after the basic install to make sure it was done right. The quality team FIXED a 10 year problem i had with my emergency overflow drain. They discovered the main condenser drain was plumbed into a sink on the second floor and it was plugged. Over the 10 years i had 3 different AC "technicians" Attempt to fix this problem. These guys did it. Hey these guys know what they are doing . Professional all the way.

Dan Pierce

Don Ryan is THE best. He came on a hot afternoon, identified and worked until problem with AC compressor solved. Thumbs up on both hands!

Connie Stogsdill

This was the best experience I've ever had making a large purchase for a home repair! Will Cobb explained everything to me clearly. The crew that came worked quietly, diligently and efficiently. When they were all completed you couldn't tell they had even been in my house. They even swept the front hallway.
The HVAC that was installed has far surpassed our expectations. Our home has never been so cool.
Thank you AirClinic &
Will Cobb, Greg & Juan

Darrell Z. DiZoglio

Wow, the Air Clinic HVAC Team & Trane HVAC Units are Wonderful!!! Thanks to them, our AC is 3 x more efficient and we're so much happier with far more comfort. The savings is real and is on going. The Trane AC Units are the best I've Ever had and Air Clinic of Arlington TX gave us genuine 5 star service. What dedication, patience and expertise. Rarely, have I ever been impressed like this. There's absolutely no doubt, the Air Clinic team is the best. We had a notoriously hot room challenge with they solved where others had failed. Thank you for delivering on your promises! We're so happy still one year later. 8v) Update: We had an issue with AC upstairs 3 months later in summer heat, Air Clinic visited and fixed it promptly for no charge (AC pipe disconnected). They deliver on their promises. Excellent service and same day response time. Thanks!

Marty Yawnick

We recently had both our OLD downstairs and upstairs heatpumps replaced by Will and Air Clinic and I cannot recommend them enough. Unlike nearly every other HVAC company I've dealt with the last 15 years, Will and Air Clinic are prompt, thorough, and respectful. They did not try to pressure sell me. Will did not try to sell me more unit than I needed. He explained clearly and intelligently the benefits of all of my available brands and choices. The installers were fantastic. They took the time to make sure everything was installed correctly and even did some extra work to fix a dangerous kludge in my circuit breaker box that one of the previous companies had installed. Very detailed work. The on-site followup appointment to make sure everything was working correctly and to show me the ins and outs of the new Nest thermostats they installed was quick and clear.

One of my heatpumps was an original 1-ton heatpump for the house -- about 30 years old. The other -- a 2.5-ton unit - was at least 20 years old. Both used the old, expensive R22 refrigerant and were old, leaky and very expensive to maintain. The new heatpumps that Air Clinic installed work better than I'd hoped. Our peak electric usage has gone down over 30% monthly over similar periods with the old units (yeah, I track that stuff). If your heat pumps are old, new ones will save you money. The savings in repair costs alone will go a long way quickly towards paying for the new units. Plus, new units will make your lif a whole lot more comfortable.

After being burned over and over by sketchy or uncaring HVAC companies, I gave Air Clinic a shot and they have exceeded by far every expectation. I highly recommend them. Easily five out of five stars.

Joseph A. Flores II

As always I received the Professional Service from the employees. I have not seen this kind of service from anyone else more than once. Others will be great and then another from the same company will be let just say NOT. Air Clinic have been great in all visitation. Thank you Air Clinic.

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