Service consultant, Tana, showed up during time frame given, very professional, fixed my air conditioning problem, which made for a happy customer. I did not rate good quality nor good value, since I don't know what the going rate for a service call is. Thanks
My entire HVAC system needed replacement due to mechanical problems and the systems used the outdated R22 refrigerant. The duct work needed new insulation (house built 1974). Scott & Katherine did a fantastic job for us. They gave us a competitive estimate and followed it up with good communication and timely responses to questions I had while evaluating the different estimates from other providers. Once the job was started they changed out the entire system in one day. They had the HVAC up and running before the end of the first day of the project (which is greatly appreciated in the Texas Summer Heat). I recommend Arctic Air and the family business for anyone who has HVAC issues.
Scott was very professional and thorough when installing my furnace and repairing our ducts in the attic. He also came back another time to fix my a/c unit twice. They are quick and on time. I’m a lifetime member with Artic Air here in Georgetown, Tx…
Arctic Air has help and given us better results & service and a peaceful mind. Their competitor Ch*******son air ruined our new home. 100% Highly recommend Arctic Air for all your heating & cooling work!
Honest, fast, and knowledgeable. I had another company come out when our AC was acting up (blowing warm air, no cold). They charged me $350 just to figure out what was wrong, and then provided a proposal for $1,400 to fix the problem (labor only). I called Artic to get a second proposal because those numbers seemed way too high. The first company had told us not to run the AC at all or it could damage the system. Artic was able to come out same day to make sense of the situation. Scott was awesome and professional and informed that the other company was wrong and the price was outrageous even if they were right. So glad I called. The repair will cost $341. I think I found my "AC guy". After the repairs are complete and prove true, I'll definitely be passing on the info to my neighbor who is having similar issues with his AC.
Tana came out to help us and was super professional and worked diligently until our AC was fixed, not just a bandaid put on but fixed. We are truly grateful!
We're able to make a next day appointment at 9pm, when our AC stopped cooling. The scheduler was friendly and helpful. The tech was right on time and quickly fixed the issue for less than expected. Highly recommend!
Scott did a good job in identifying the problems I was having. The things he found were very suspicious, considering there were two visits prior by a different repair srvice. He corrected the problems.
Gary Shaw
Tana was great, knows his stuff.
Fixed my unit.
Thsnks
David Hart
Quick reply and ability to fit me in for AC service. The tech was friendly and helpful.
Veronika Ledbetter
Service consultant, Tana, showed up during time frame given, very professional, fixed my air conditioning problem, which made for a happy customer. I did not rate good quality nor good value, since I don't know what the going rate for a service call is.
Thanks
Donald Baker
My entire HVAC system needed replacement due to mechanical problems and the systems used the outdated R22 refrigerant. The duct work needed new insulation (house built 1974). Scott & Katherine did a fantastic job for us. They gave us a competitive estimate and followed it up with good communication and timely responses to questions I had while evaluating the different estimates from other providers. Once the job was started they changed out the entire system in one day. They had the HVAC up and running before the end of the first day of the project (which is greatly appreciated in the Texas Summer Heat). I recommend Arctic Air and the family business for anyone who has HVAC issues.
Jeff DeLeon
Scott was very professional and thorough when installing my furnace and repairing our ducts in the attic. He also came back another time to fix my a/c unit twice. They are quick and on time. I’m a lifetime member with Artic Air here in Georgetown, Tx…
Evaristo Gaytan
Arctic Air has help and given us better results & service and a peaceful mind. Their competitor Ch*******son air ruined our new home. 100% Highly recommend Arctic Air for all your heating & cooling work!
Luke Jernejcic
Honest, fast, and knowledgeable. I had another company come out when our AC was acting up (blowing warm air, no cold). They charged me $350 just to figure out what was wrong, and then provided a proposal for $1,400 to fix the problem (labor only). I called Artic to get a second proposal because those numbers seemed way too high. The first company had told us not to run the AC at all or it could damage the system. Artic was able to come out same day to make sense of the situation. Scott was awesome and professional and informed that the other company was wrong and the price was outrageous even if they were right. So glad I called. The repair will cost $341. I think I found my "AC guy". After the repairs are complete and prove true, I'll definitely be passing on the info to my neighbor who is having similar issues with his AC.
Kristina Trotti
Tana came out to help us and was super professional and worked diligently until our AC was fixed, not just a bandaid put on but fixed. We are truly grateful!
Larry and Stefanie Choate
We're able to make a next day appointment at 9pm, when our AC stopped cooling. The scheduler was friendly and helpful. The tech was right on time and quickly fixed the issue for less than expected. Highly recommend!
Stephen Horvath
Scott did a good job in identifying the problems I was having. The things he found were very suspicious, considering there were two visits prior by a different repair srvice. He corrected the problems.