F.A.S Appliance & Refrigeration LLC

I converted from swamp cooler to refrigeration. Fabian the owner was very professional answered all my questions and responded in a timely manner. The installers were very friendly made sure my house was clean and they took the time to explain the new wifi- thermometer that was installed. I highly recommend this company for their professionalism and their prices!! If you’re on the fence don’t think about it any longer convert/upgrade best decision ever!

Elizabeth Thomas is very professional I have an appointment with her for HVAC services and feel that she can help me out in any way she can

The service was excellent! They arrived on time and were knowledgeable, efficient and personable I would definitely recommend them

I was very pleased with their services very nice and on time got my furnace fixed, Cynthia from the office explained my questions that I had very sweet girl thank you

FAS Company. Offers excellent customer service!! Mr. Favian and his work team are very professional in the installation, they also leave it very clean. They are highly recommended, thank you.

I'm in the market for a new a/c so I checked them out to see what they had in store. I felt their selection was mediocre at best and their purpose at hi

Javier did an excellent job on my A/C repair today. He explained to me what he needed to do in a way that I could understand. I would recommend this company to others who need repairs for appliance and refrigeration needs.

Terrible company. Terrible service. Our AC went out 2 1/2 weeks ago and FAS has had the part to fix the ac for 6 days now. We had an original appointment 3 days ago and they called our insurance stating we canceled an emergency service?!?! Make that make sense as to why we would cancel our appointment knowing it’s over 100° in El Paso????? They lied to our insurance company saying we canceled and lied to us stating they needed 2 people to install the part. They told us they’ll come Thursday at 8 am. Here we are, day 6 (Thursday) and it’s 430pm as they’ve been “running behind” to fix our ac and there is currently 1 person here to fix our ac. How are you running behind when our appointment was scheduled for 8am ?? Their page states they “close” at 5 pm. The young man is very unprofessional and will walk away from you as we try to communicate with him. Terrible terrible business as they do not care about their customers. I wish I could leave 0 stars. DO NOT DO BUSINESS WITH THIS COMPANY. STAY FAR AWAY; YOUR TIME WILL BE WASTED.

Awesome service from Jorge, Daniel and Irvin. Prompt and quality service.

This company is very professional and Evelyn was very helpful throughout the process . I had a great experience and would recommend using their service.