Pape Air Conditioning & Heating

Pape Air's Technician came out to do a 2nd opinion diagnostic...found the root of my problem (which was not what I had been told by previous service company), gave honest and reasonable repair/replacement options and quoted less than original servicer. Great customer care! I will be calling on them when I am ready to replace my unit.

The service was prompt and professional. Our new air conditioning system was expertly installed in the timeframe outlined by Pape. The crew kept our home clean at all times. Thank you Jose for your professionalism in the sale and installation process.

Excellent service. I have been a Pape customer since 2012 when a friend recommended them to me. Needless to say I haven’t been the best with maintaining my HVAC system. I scheduled a tune up for my system. Jose came out and he was on time. That is one of my biggest pet peeves, punctuality. Jose was professional. He explained what he was doing every step of the way. Once he did the diagnostics he explained what services were recommended to be done. He showed me the equipment that was working perfectly. Again he recommended what should be done in the near future, never anything that must be done. He was honest and upfront about everything. No pressure. Since I have not had my system serviced in a while I thought it best that I get all of the recommended service done now. That way I can avoid costly repairs in the future. I want my system running smoothly. This a great company. Jose cleaned up after himself and even wore booties when he came inside the house. I cannot say enough good things about Jose or Pape. Thank you so much for the great service.

Pape came out, gave us a quote, and returned and did the work within a few days. They were professional, did a great job and were tidy! I would recommend them to anyone who needs a new AC unit.

Pape has serviced my retail store for the past 10 Years.
Last year they replaced three 10 ton units.
Their price was very fair and reasonable.
Their service is very friendly, trust worthy and reliable.
A professional company you can trust.

Max Wall
Crown Pools
Owner
DeSoto, TX

Service was the best! Pape AC is professional and courteous and answered all our concerns prior to doing job. They arrived on time and did an awesome job. After completing job answered any other questions we had on our heating unit.

Paper Heating and A/C did a wonderful job of installing a new HVAC unit while keeping me abreast of current supply shortages. Thank you, Pape!

I can't praise the staff of Pape enough. We have been customers of theirs for 30 years. They must be doing something right if we've stayed with them that long. Their service is impeccable. All their staff is courteous and professional. If they don't know the answer to your question, they'll research and get back with you. If you're looking for someone to do work in your home, these are the people to call!!!

Contacted Pape to determine problem with my Mom's air conditioning. They scheduled an appointment for the next day and arrived promptly. They were able to determine the cause of the problem and provide options to resolve. Once I approved the work, they worked diligently to finish the repair and ensure that the air conditioning system was working properly.

I had a great experience with this company. David was great! He came out at the promised time, checked my gas heating unit and told me what was the problem and gave me time to decide on what to do. This was after another company told me that I just needed a new HVAC system and was trying to force me to finance it the same day. David came back to make the repair but what I really liked was that he brought another part to eliminate the possibility of it being something else. He actually tried to save me money. It ended up being the more expensive part but I felt good knowing that he tried. David was very friendly to my mother and I during both encounters with him. I highly recommend this company.