The guys were very friendly, knowledgeable, and they came right out ( I think I waited about an hour from the time I called them till they pulled up in the driveway!). They assessed the problem, ordered the part, and by the next work day these guys were done. Great place to do business with! Definitely will use Pape again.
Have used Pape in past as my mother used them for years. The fan started making a loud noise it never made b4 so i turned it off asked for help they got here & put in new piece that went out & its running like always did.
Our air conditioner went out on a Sunday. I called Pape air conditioning and heating as soon as they opened on Monday morning. I spoke to a very pleasant person, explained our problem and they had someone at our house within an hour. The technician promptly found the problem and fixed it. The technician then gave our system a thorough checkup. I highly recommend Pape Air conditioning and heating for their knowledgeable technicians, great customer service and reasonable prices.
I came home about mid afternoon on a Friday and immediately knew that my AC was not working well enough for the hot weekend ahead. I called a couple of other companies (including the one that had performed maintenance on the unit A WEEK AGO) and no one was able to help me in a timely manner. I took a chance and called Pape AC and not only was the lady on the phone extremely nice and helpful, it wasn't 15 minutes and the repairman was knocking on my door. He was in and out in about an hour and my system is working great! I signed up for bi-annual check-ups (they told me they would keep track of the scheduling and the filters!) and will likely use them to replace my ageing system. Thanks Pape!
We have used Pape Air Conditioning for 15 years. Their service has always been outstanding. We've used them for routine maintenance, and when our aging unit needed replacing, they did that, too. They are great company and great family-owned business.
Very professional, knowledgeable, and relatable. He did not talk over my head and was genuinely concerned about our system and the best way to service us. Noted that this was the busiest time of the year for them, yet he did not rush or show frustrations when I had questions. I have found my "A/C" guy(s), at last! I've worked with several other companies in this area, but none compare to the friendliness and price. Great Job, Pape!
I spend a lot of money to get my AC fixed by a different company. My AC never worked quite right after, and almost a month later it stopped working all together. I called Pape and Pepe, the HVAC tech, did a great job and charged a lot less. It has been over a month and our AC is working great.
We have used Pape Heating & A/C for years, both for our commercial offices and for our home. We had maintenance agreements for our commercial bldgs and they were always prompt and responsive when we had issues. We have continued to have Pape service our 2 home systems and they are always professional, prompt and I recommend them highly!
I have used Pape Air Conditioning for over 12 years now. They have ALWAYS showed me fair and reasonable service. Never have they tried to sell me something that i didn't need and have always been very responsive to my questions and ALWAYS, ALWAYS show up on time or a few minutes early waiting for me.
I would totally recommend Pape Air to anyone who has problems with their AC because of the way they have treated me. Fair and Square. I don't know if any of these other negative reviewers are just mad because their air breaks down or what but I have only the Highest regard for Pape Air.
No , I don't work for them. They have have shown me great value this past 12 years and i am just giving them credit for it.
Kennith Clark
The guys were very friendly, knowledgeable, and they came right out ( I think I waited about an hour from the time I called them till they pulled up in the driveway!). They assessed the problem, ordered the part, and by the next work day these guys were done. Great place to do business with! Definitely will use Pape again.
Linda Nichols
Have used Pape in past as my mother used them for years. The fan started making a loud noise it never made b4 so i turned it off asked for help they got here & put in new piece that went out & its running like always did.
Jeff Hout
Our air conditioner went out on a Sunday. I called Pape air conditioning and heating as soon as they opened on Monday morning. I spoke to a very pleasant person, explained our problem and they had someone at our house within an hour. The technician promptly found the problem and fixed it. The technician then gave our system a thorough checkup.
I highly recommend Pape Air conditioning and heating for their knowledgeable technicians, great customer service and reasonable prices.
Jeffrey Robertson
I came home about mid afternoon on a Friday and immediately knew that my AC was not working well enough for the hot weekend ahead. I called a couple of other companies (including the one that had performed maintenance on the unit A WEEK AGO) and no one was able to help me in a timely manner. I took a chance and called Pape AC and not only was the lady on the phone extremely nice and helpful, it wasn't 15 minutes and the repairman was knocking on my door. He was in and out in about an hour and my system is working great! I signed up for bi-annual check-ups (they told me they would keep track of the scheduling and the filters!) and will likely use them to replace my ageing system. Thanks Pape!
Carol R
We have used Pape Air Conditioning for 15 years. Their service has always been outstanding. We've used them for routine maintenance, and when our aging unit needed replacing, they did that, too. They are great company and great family-owned business.
ChRbert Hudson
Very professional, knowledgeable, and relatable. He did not talk over my head and was genuinely concerned about our system and the best way to service us. Noted that this was the busiest time of the year for them, yet he did not rush or show frustrations when I had questions. I have found my "A/C" guy(s), at last! I've worked with several other companies in this area, but none compare to the friendliness and price. Great Job, Pape!
KDB Rodriguez
I spend a lot of money to get my AC fixed by a different company. My AC never worked quite right after, and almost a month later it stopped working all together. I called Pape and Pepe, the HVAC tech, did a great job and charged a lot less. It has been over a month and our AC is working great.
Tom Barkow
We have used Pape Heating & A/C for years, both for our commercial offices and for our home. We had maintenance agreements for our commercial bldgs and they were always prompt and responsive when we had issues. We have continued to have Pape service our 2 home systems and they are always professional, prompt and I recommend them highly!
John Kim
I have used Pape Air Conditioning for over 12 years now. They have ALWAYS showed me fair and reasonable service. Never have they tried to sell me something that i didn't need and have always been very responsive to my questions and ALWAYS, ALWAYS show up on time or a few minutes early waiting for me.
I would totally recommend Pape Air to anyone who has problems with their AC because of the way they have treated me. Fair and Square. I don't know if any of these other negative reviewers are just mad because their air breaks down or what but I have only the Highest regard for Pape Air.
No , I don't work for them. They have have shown me great value this past 12 years and i am just giving them credit for it.
Matthew Polak
Pape HVAC does some of the best quality work I have ever experienced. I am surprised and disappointed to see such negative feedback.
They always meet their commitment to schedule and are very responsive in emergency situations.
Their level of professionalism is second to none. If they were national I would contract them for all my service needs.