Northern Tool + Equipment
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Northern Tool + Equipment Reviews - 100
4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Meek
I have made many purchases from this store and have always been satisfied with this stores service.
anon ymous
I bought a lemon and they fought like hell to not give me my money back. I had a unit that was leaking fuel with the PETCOCK SHUT OFF! It wouldn't run for more than 10sec-2minutes before shutting itself off. I took it back and service guy says "there's nothing wrong with it, come pick it up." I took 2 videos of it in a failing state but no one was interested in seeing them. They just wanted to argue, tell me I was wrong, talk over me, and eventually start yelling.
I've spent tens of thousands of $ at N.T. for over 20 years but never again. This disgrace of a store just lost them a customer. I hope it was worth it because they lost more money this way then if they had just given me my money back for selling me Chinese junk.
Rock Rocken
Had a flyer advertising cargo carrier for 89.00 hanging in the rest room. Would not honor the flyer. Was told the price had gone back to full price. They should have honored the flyer or took it down.
Glenn K
Just FYI if your a professional in the buisness and need customer support at this store for get it!! Run to another location or try their competitors because even though the product may be ok the service is horrible!
Seen this before in other service industries in the area good luck maintaining buisness or even staying open. Bad press gets around. I’m taking my money else where!
Doug
Very nice, clean, well lit store. Just built. People are nice and helpful. I like going in there from time to time and just looking around at all the stuff. Kind of a all around place for the 'guy' and his shop.
Carol Mahon
Wonderful products, customer service and safe shopping. Great experience, LOVE this store. Tom and Carol Mahon
Jeff's Aquaponics Learning and fun
The customer service was magic, I had several people throughout the store ask me if I needed help. Pricing was fair, and the selection of products was vast. New favorite spot for tool needs.
Austin Montellano
I like everything the store has to offer. Most stores don't Carry the same stuff for the same price as northern tool does so I am very satisfied with everything I buy at there stores
Howard Harper
so far so good on an order - still need to do the pick up
Rowdy T
Great selection of pretty much everything. Very good service in the store. Bought a $1500 presure washer and have had hell with it and service.