Their customer service won my business out of 3 bids and I have been extremely happy with both the product installed and the continuing quality physical service and customer service. I definitely recommend this company.
I can not say enough good things about this company. From Allison’s amazing customer service to Colby’s knowledgeable advice. They were quick to come out before the Texas heat sets in and they saved me a few bucks from other quotes I had received. Thank you guys!
Tech helped us fix a heating problem that 3 other companies told us wasn’t “fixable.” Had our 2nd unit completely replaced and had to leave by a certain time. The crew worked hard to get our system installed in a timely manner. We won’t use anyone else from here out.
Sunday morning no a/c. Called Decatur Heat and Air. They would call on Monday to schedule an appointment. Totally unacceptable. Called Ary Co. Heat and Air. Wonderful people and great service the very same day. We will use Ary Co. from now on. Thanks so much.
I appreciated how the service person explained the condition and stages of age on the various parts of my HVAC unit during the service call (which he did showed up on time for.) He also prepared me for the future expense of replacement cost due to pandemic inflation of an aging component of my A/C unit. He made me (as a woman) feel knowledgeable about my system. I felt like I was talked to and informed by someone who wanted to offer good customer service.
Made my call, they were here within a couple of hours. Tony, the tech called ahead.... was here a a few minutes. Tony found the problem right away and explained what we needed. He's the nicest, informative young man. I like a company that will show up when they say they will.
M Gonce
Brandon was very professional and on time. Would recommend this company to everyone.
Esther Wilson
Their customer service won my business out of 3 bids and I have been extremely happy with both the product installed and the continuing quality physical service and customer service.
I definitely recommend this company.
Kallie Benson
I can not say enough good things about this company. From Allison’s amazing customer service to Colby’s knowledgeable advice. They were quick to come out before the Texas heat sets in and they saved me a few bucks from other quotes I had received. Thank you guys!
Diane Sanders
This company is the best!!
If you don't currently use them, call them. You won't be dissapointed.
John Murray
Diagnosed problem and determined defective compressor; getting quote on new unit to complete repair
A. Veney
Tech helped us fix a heating problem that 3 other companies told us wasn’t “fixable.” Had our 2nd unit completely replaced and had to leave by a certain time. The crew worked hard to get our system installed in a timely manner. We won’t use anyone else from here out.
Lisa Bradshaw
Great company. Best service in town! Thanks
Patricia Woods
Sunday morning no a/c. Called Decatur Heat and Air. They would call on Monday to schedule an appointment. Totally unacceptable. Called Ary Co. Heat and Air. Wonderful people and great service the very same day. We will use Ary Co. from now on. Thanks so much.
Tracy Green
I appreciated how the service person explained the condition and stages of age on the various parts of my HVAC unit during the service call (which he did showed up on time for.)
He also prepared me for the future expense of replacement cost due to pandemic inflation of an aging component of my A/C unit.
He made me (as a woman) feel knowledgeable about my system.
I felt like I was talked to and informed by someone who wanted to offer good customer service.
Reece Abbe
Made my call, they were here within a couple of hours. Tony, the tech called ahead.... was here a a few minutes. Tony found the problem right away and explained what we needed. He's the nicest, informative young man. I like a company that will show up when they say they will.