I wish I could give this place 0 stars! They came to my house and lied about ringing my door bell or knocking for the service after I was already charged! Upon lying again and saying they were returning for the service they refuse to answer ANY calls! HORRIBLE customer service! They never showed up despite saying they would arrive within the hour!
These guys are amazing. One call, on a Friday evening, they were here on Sunday to inspect my ac. They ordered the part, they replaced my air compressor in no time, and being that I was a disabled senior, they waived the freon fees. They arrived with a smile, friendly and professional, and they left with a smile. Very kind & compassionate knowing that us seniors struggle month to month. Anyway, if you need ac work, use this company. Very very good people. 5 star company all the way around !!!
Called Albert on a Saturday after AC went out and I requested a quote on new equipment install. Had quote Sunday morning And agreed on him installing the next day at 2 pm. Arrived on time and did outstanding work and was very professional. He completed The install made a walk through with me and explained everything I asked him about. Would highly recommend A&M for all AC maintenance and repair
I had been waiting a whole week for the warranty company to fix my ac. I got tired of waiting. A&M services came out right away and had a new unit put in this same day. I would highly recommend them to all my friends and family. Albert was friendly and professional. I called them because they have an A+ rating with the BBB. I see why they have it. Great company!!!!
I can’t say enough about this incredible company. After calling several local companies we finally decided on A&M. Their customer service was informative and friendly. They answered our many questions. Prices were fair. We had Albert as our technician he showed up promptly to our scheduled install date and time. Install did not take long and our A/C is running great. Highly recommend!!!
If 0 stars was an option I would choose it! Albert with A&M is disrespectful towards women and clients. I was told to use Albert and A&M through my home warranty company for an AC replacement. Not only did he threaten my tenants, he hung up on me numerous times while trying to figure out the process . Then his company charged us TWICE for a 3k project! All the while I was talking to my warranty company and him regarding who, what amount and how I pay! Just avoid A&M overall!
Let me add! They wanted payment immediately and my husband and I have these things called JOBS in the military where we can't access our phones all the time. No worries I have consulted with my attorney, have a phone meeting with the BBB tomorrow to discuss this so called "A+" rating. Let this "owners" ugly response be proof that his customer service is TRASH!
This company swooped in and saved the day after horrible experiences with other companies. First off, he was extremely responsive and communicative. Secondly, he was timely and actually came in same day. He was extremely kind. Thirdly, he explained what was wrong in detail and what the solution was. He was extremely helpful. I feel better knowing I have someone to call when my AC malfunctions again
This place is a complete joke. Fixed my ac and it’s still broken. It’s been over 2 months without ac . Contractor doesn’t answer calls and says part is not in and he will install when he receives part. Turns out tracking number states part has been delivered and now they making me wait another week or longer to schedule. He still denying ever received part completely unprofessional, and unresponsive and flat out LIES!
The work was quick, and all my questions were answered. Will definitely be calling for any repairs or maintenance issues. They said someone would arrive in an hour, I'm thankful they showed up on a Saturday my ac went out lastnight it was very hott. It's take time to cool as the house was at 88 degrees and within 20 minutes is now at 82 degrees. Now my dogs won't have to deal with the as they stay indoors.
I had a great experience with A & M Air Conditioning. I had two other companies come out and look at my unit. They did not know what they were doing. I did not feel comfortable with them and did not trust there diagnosis of my unit. A & M was professional and fast. They found the real problem and had it fixed in no time. Thank God for them. I will be recommending them to everyone I know.
Keeks
I wish I could give this place 0 stars! They came to my house and lied about ringing my door bell or knocking for the service after I was already charged! Upon lying again and saying they were returning for the service they refuse to answer ANY calls! HORRIBLE customer service! They never showed up despite saying they would arrive within the hour!
Jo Ann Castillo
These guys are amazing. One call, on a Friday evening, they were here on Sunday to inspect my ac. They ordered the part, they replaced my air compressor in no time, and being that I was a disabled senior, they waived the freon fees. They arrived with a smile, friendly and professional, and they left with a smile. Very kind & compassionate knowing that us seniors struggle month to month. Anyway, if you need ac work, use this company. Very very good people.
5 star company all the way around !!!
Michael Parker
Called Albert on a Saturday after AC went out and I requested a quote on new equipment install. Had quote Sunday morning And agreed on him installing the next day at 2 pm. Arrived on time and did outstanding work and was very professional. He completed The install made a walk through with me and explained everything I asked him about. Would highly recommend A&M for all AC maintenance and repair
Celeste Prince
I had been waiting a whole week for the warranty company to fix my ac. I got tired of waiting. A&M services came out right away and had a new unit put in this same day. I would highly recommend them to all my friends and family. Albert was friendly and professional. I called them because they have an A+ rating with the BBB. I see why they have it. Great company!!!!
Mercedes Jones
I can’t say enough about this incredible company. After calling several local companies we finally decided on A&M. Their customer service was informative and friendly. They answered our many questions. Prices were fair. We had Albert as our technician he showed up promptly to our scheduled install date and time. Install did not take long and our A/C is running great. Highly recommend!!!
Peyton Carrillo
If 0 stars was an option I would choose it! Albert with A&M is disrespectful towards women and clients. I was told to use Albert and A&M through my home warranty company for an AC replacement. Not only did he threaten my tenants, he hung up on me numerous times while trying to figure out the process . Then his company charged us TWICE for a 3k project! All the while I was talking to my warranty company and him regarding who, what amount and how I pay! Just avoid A&M overall!
Let me add! They wanted payment immediately and my husband and I have these things called JOBS in the military where we can't access our phones all the time. No worries I have consulted with my attorney, have a phone meeting with the BBB tomorrow to discuss this so called "A+" rating. Let this "owners" ugly response be proof that his customer service is TRASH!
Salsabeal Hassanin
This company swooped in and saved the day after horrible experiences with other companies. First off, he was extremely responsive and communicative. Secondly, he was timely and actually came in same day. He was extremely kind. Thirdly, he explained what was wrong in detail and what the solution was. He was extremely helpful. I feel better knowing I have someone to call when my AC malfunctions again
Chris Baker
This place is a complete joke. Fixed my ac and it’s still broken. It’s been over 2 months without ac . Contractor doesn’t answer calls and says part is not in and he will install when he receives part. Turns out tracking number states part has been delivered and now they making me wait another week or longer to schedule. He still denying ever received part completely unprofessional, and unresponsive and flat out LIES!
Teresa Hernandez
The work was quick, and all my questions were answered. Will definitely be calling for any repairs or maintenance issues. They said someone would arrive in an hour, I'm thankful they showed up on a Saturday my ac went out lastnight it was very hott. It's take time to cool as the house was at 88 degrees and within 20 minutes is now at 82 degrees. Now my dogs won't have to deal with the as they stay indoors.
TABITHA ELY
I had a great experience with A & M Air Conditioning. I had two other companies come out and look at my unit. They did not know what they were doing. I did not feel comfortable with them and did not trust there diagnosis of my unit. A & M was professional and fast. They found the real problem and had it fixed in no time. Thank God for them. I will be recommending them to everyone I know.