My Guys Plumbing Heating & Air

Alex Gutierrez was great!! He came out and was very helpful and very professional. He took care of our a/c in no time and had the house back cool again! He also gave a very informative and detailed explanation of service and maintenance!! Thank you so much we are so happy with our services!!

This was the most efficient and professional service company I have ever dealt with. They were honest about what was truly needed and the condition of my unit. They trouble shooted every possible trick before recommending and worked with me on financing and my warranty company.

Of course the AC dies on July 4th at 10AM. I called My Guys and got the off hour emergency number. Charlie took the call and was very polite, explained that he could help and was up front that there would be extra charges for coming on the holiday. I expected that but was pleasantly surprised that he made a point to tell me up front. He texted me back that his tech would be to my house approx 2pm. At 1:30 I was contacted that they would be more about 3, which was fine with the holiday and I was happy that they notified me prior to being just late. The tech arrived, diagnosed the issue as either the motor or the capacitor. He checked closer and it was a motor. He had the replacement part on his van and completed the repair and got the system back up quickly. I couldn't be happier that on the 4th of July holiday they came out, diagnosed, and repaired my AC. The price was good, the service was great, and I would recommend them highly.

I want to thank Charlie and his team for fixing the issues with our rent house air conditioning units on such short notice. The house was very hot and they adjusted their schedules to assess the situation. I was concerned about the quote/price (about $600 more than a competitor quoted) but Charlie assured me we were getting a higher quality of service.

We have had Isaiah out to fix our heater 3 times.
He is so pleasant and knowledgeable.
We just wanted to let you know that it wasn't until
today that the heater finally wouldn't start that he
was able to detect the problem.

We appreciate your company and want you to know what an
asset Isaiah is to your company!

Sincerely,
Judy Caruthers

Charlie Long is an amazing technician!! My husband & I thought our AC went out (in the perfect time with all the chaos of covid 19) but he was at our house within 15 minutes. He was professional, told us everything he was doing/what was going on, and eased our anxiety about it all! Also, was in proper ppe which I appreciated with all the craziness of this virus. Will ALWAYS recommend this company for people who need it. Thank you!!

Luis and his crew were very professional. They installed my new A/C & Heating system & WiFi Thermostat quickly. They cleaned up their work area leaving NO mess behind. Thank you My Guys Heating & A/C for sending Luis & his crew.

Very pleased with the work performed...Isaac was willing to discuss the problem/solution in a phone call to my son who is a AC/refigeration journeyman. The installation of new furnace and AC unit was efficient and the installers were pleasant. Cleanup was perfect. I was very pleased with My Guy's service in all respects......

Thanks My Guys for coming to the rescue! I'm sitting in the cool ac once again. Hunter is the best. He explained what was going on with my system and had it fixed in a jiffy.

I am so happy to have found an A/C and heating repair company that I can TRUST to show up promply, diagnose and repair problems quickly and professionally AND recommend to my friends for their home air conditioning and heating issues. Charlie and his crew have done an excellent job at two of my properties in the last two weeks, and I will not let anyone else but MY GUYS touch my a/c equipment from now on!

Ron R.