My Guys Plumbing Heating & Air

I'm gonna keep this nice and to the point. I needed two jobs done, all the parts were provided even plumbers putty and teflon tape. The only thing needed was labor. The first quote from the technician was 700+ and it was rejected. However you want to look at it it comes out to 100/hr for 7 hours. Once relected the technician goes to his vehicle to talk to a superior, returns with a 500+ amended quote, once again 100/hr for 5 hours or 50/hr for 10 hours. Unbelievable, I can only imagine the quote with parts included. Good luck with your business. Oh by the 89.00 service fee was for what !

Hunter from My Guys came out and took care of a leaking T&P valve on our water heater. He was very polite, knowledgeable, and he provided tips on keeping our HVAC system working perfectly. I highly recommend My Guys and I will gladly use them again.

We just purchased our AC unit 4 years ago and it went out last night. I called My Guys at 6:45am just to see if I could get their office hours. Someone called me back by 7:45am and I had a technician at our home within the 9am hour!!
I was happy with the quick response time and how quickly they were able to fit us in. Also the technician Hunter was great as well!

Called my guys and employee Hunter came within an hour, Hunter was great and had awesome customer service skills and explained everything to us in detail, fixed the issues and told us about your My Guys company's Monthly plan that could save us money so we enrolled in it right then and there. I will definitely be using My Guys for all our AC and heating needs in the future. Plus I like that they are in our neighborhood and very close to us.

They did not arrive at first and kept changing the time that the technician was supposed to arrive. Once he did arrive he did a great job explaining what needed to be fixed and how he was going to fix it. He also made sure that everything was running good in the ac unit. The cost was a bit expensive. The cost and the changing of the time are the only reason it’s not five stars, other than that, great service.

These are really great guys. However, I needed a shower faucet changed out. It took them three trips to finally get it done right. But after they were done, it makes a loud noise. Never did that before. They said it's normal.

Charlie and his crew have been out to help with multiple plumbing issues over the years. They are knowledgeable, reliable, and overall have the best customer service we’ve experienced.

My Guys replaced my sprinkler backflow valves that were damaged in the recent hard freeze here in the Houston area. Charlie Long responded in a timely matter and performed the job in less than an hour. The cost to do the repairs were much lower than expected. I would highly recommend My Guys for any plumbing issues. The new valve is on the right.

We had a few hiccups along the way as you might expect with any instillation esp in an older home, but overall they did great quality work, always quick to respond to any calls, and when done everything worked perfectly. Would use them again for any A/C needs

Had an internet company bust our pipes while putting fiber cables in a ditch. MY GUYS had no problems at all fixing their mistakes super friendly and will answer any questions you have would definitely recommend to anyone for their plumbing needs!!