Brazos Valley Precision Heating & Air

We have used Brazos Valley Precision Heating & Air for several years because they are very professional, extremely courteous, and they are prompt in taking care of the customer’s needs. We highly recommend their service.

Non-responsive. Been without AC in this Texas heat since Thursday. Service company assign our work order to them and they will not respond (trying to get the service company to reassign but they said they can’t until this group responds since they came out on Friday and did not provide any report)— the children and dog has been overheating. They claim they are 24 hours and take emergency calls but it’s obvious they do not and I am not sure what they consider an emergency?

If i could give these folks 100 stars I would! They truly care! So rare to find people like these that genuinely care about you and your family. Julio and his helper(so sorry i cant remember your name. Will update when i get it) came out and saw us sitting in the a/c in our van in the front driveway and immediatly set out to get us back in the house with a working a/c. They diagnosed the problem in about 2 mins (fried fan motor😂) went and got what we needed in about 15 mins. When they got back the gentelman with julio gave my children in the car cold water bottles and gummy worms! This was huge for us because the kids were stuck in the car and this brought them some happiness for a bit! In about 30 mins they had us with a working a/c and a cooling down house. They also let me watch the process and learn a little here and there. SERIOUSLY if you care about your money and want to have true professionals with a family feel contact these people. We are not rich and the pricing was fair for the work performed. Also Amy in the office was amazing, she put me at ease immediately with the invoice billing and her thorough explanation on how the process was going to work. BTW I was not paid or anything for this review. I just think people should know when a business is honest and really cares!

Excellent always & very responsive

Top notch human beings that do superb work. recommend them to anyone!

Stuck to their estimate and communicated well.

Trustworthy, professional and experienced team. Affordable and fair pricing. Great customer service. Recommend highly.

Great service , and complete professional at their trade .

Very professional and responsive. They gave us a reasonable estimate, and paid attention to detail - would recommend them!

Great employees. Amy was great working the appointments for installation of new system. Installers were great also.