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ABC Home & Commercial Services - HVAC Services Department Reviews - 22

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Remy Hebert

This was the 2nd time dealing with ABC. First was to check and remove a couple trees, and this time to fix my air conditioner. The price was fair for the service I received and my a/c is working great now. I was worried that there would be attempts to get me to pay for things I don't need, but that did not happen.
I'm very pleased with the technician and the company and will call them the next time for sure.

Heather Binkly

Recently had an HVAC maintenance service. Damon was prompt, efficient and offered good feedback on the status of my system. Great service!

Cheri Jarvis

Eric was totally professional, thorough, and easily repaired my HVAC problem. If I have another problem with the HVAC system I hope he is the repairman.

Johanna Mullen

I don't normally write online reviews, but ABC did such a great job that I have to share it with other potential customers. My AC developed a blockage in the coil. The place I usually call was too busy to come out to look at it. Second place I called came right away and diagnosed it properly, but provided a very high estimate to replace the coil, and pushed me to purchase an entirely new AC unit for a whooping $13k, without even offering options on a unit. I called ABC and they came out promptly, diagnosed the same issue, and provided an estimate for repair (and for HEPA filter replacement) far below the second company, and provided a timeline. They also confirmed I do not need a new unit. And Cody Smith took the time to carefully explain everything to me. Very grateful for the fast response time, technical expertise, customer education, and savings offered! I have told my friends and family about this wonderful experience. ABC truly saved the day!

William H. Carver

Outstanding! Their service technician called ahead, arrived early, conducted testing and serviced our unit. The technician quickly and accurately identified the problem and implemented corrective action requiring only the requisite parts necessary. They offered an annual service contract for our units which I highly recommended. Includes bi-annual services, cleanings, and is fully transferrable. Really pleased with this company branch here in town!

Steven Graebner

I’m impressed ABC!! Technician was professional, passionate about his work. He diagnosed and explained the problem as well as the fix. Very honest and straightforward.
I’m equally impressed with the warranty for workmanship. “ Parts and labor are warranted for a period of one year. This is the labor to repair or replace the part we installed in the initial repair, and not to correct other problems that have arisen in the interim.”
Previous company I used would only guarantee their workmanship for40 days. Good job ABC.

update, Second Technician was as professional as the first.

Jason Walter Vaile

Eric was great! Communicated, was punctual and very professional. Found some things were under warranty and didn’t charge me for them.

Ana Maria Norris

Grateful ABC does HVAC now. Great team! Very fair service call fee! Been doing our pest control for over 15 years -- trustworthy means everything.

D Wade

Payton is the ABC HVAC tech you want! Not only provides a thorough, positive, and professional experience but even will walk you through step by step if you’re wanting and willing to learn a thing or two about your system. Payton will answer any and all questions you may have during the service and show you what and why he does what he does something at each step of your service process. A good and solid ABC HVAC tech.

moretime one

A tenant called me on Saturday night and said the condo's AC didn't work, so I tried to contact a company I used before on Sunday morning. I dialed the number but was sent to the voice box (because of the weekend, I think) ... Then I searched the internet and found that ABC company provides service during the weekend! I contacted ABC. A lady answered my call immediately! Soon after that, Cody came for help. He is knowledgeable and preferential and quickly identified where the problem was. He also inspected both interior and exterior systems to make sure all parts work well. I am very satisfied with today's service in three parts: 1. ABC provides 7/24 emergency service, 2. in time and on schedule, 3. Both the lady on the phone and Cody are friendly and patient.

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