Professional, knowledgeable, and caring service. Great communication and follow-up. I have worked with owner, Doug, and service pro Derrick who recently repaired our AC condenser. Such a great team with a focus on customer service and solutions.
My lnstall was challenging, my system is located in the attic up a pull-down ladder. The four man crew was very skilled and professional, and my quote was extremely fair. The crew arrived just when they said they would. The business owner, Doug Patterson, was on site throughout to ensure the install was done to the highest standard. They were very careful to see that no damage was done to my hardwood floors, and cleaned up afterwards. The entire crew was courteous and very professional, and took the Covid precautions of wearing masks. They did the install in one day, returning to complete the electrical hookup of one exterior unit the next day because it had become too dark. They checked my existing duct work to be sure it was functioning properly, using mastic to seal the joints. I recommend this Company very highly. Skillful, reasonably priced, professional, with a high degree of integrity. They installed a very reputable and highly rated Product, American Standard. I have great peace of mind knowing l will be warm in the winter and cool this summer. Great job Sincerely, Christine Burkett
Right on time this morning as always. Friendly, professional, honest & reliable service. 5 years ago Baker Bro’s tells me I need an entire new system; well here we are and the same system still running thanks no doubt to regular check-ups from Doug, Derrick and team. Just Right Air & Heat is Just Right for me!
5/4/21: Derrick/Richard came out today for another annual checkup. As always, courteous and professional service. No pressure, straight shooters, they’ll take care of you.
Doug and his team were on time and did a great job. They were able to fit me in to their schedule the same day I called. I will be calling them in the future for all my A/C needs. Thank you for your help!
Great customer service. Tech very professional.Explain what system needed . Answer all my questions. Told me price up front. We differently continue to use.
Doug and his team truly value the relationships that they build with their customers. There are still a few of us that appreciate his kind of commitment to the customer experience rather the businesses that try to dazzle or confuse you with hype or over-sell. I Just Right for my home and office!
Doug was one of my customers and we got into a conversation about what he does for a living. We were having air conditioner trouble at the house and decided to use his services. The price was reasonable, and the job was complete by the following morning.
Derrick has been to our house each time to work on the a/c units. He gives us the our options and is very down to earth and straight forward on what needs to be done. It helps me to know what action is best to take. I have been very pleased with their punctuality, professionalism as well as friendliness.
Quick to respond! We called first thing Saturday morning of Father’s Day weekend and they came out shortly thereafter. Doug & Derrick were very thorough and took their time to troubleshoot our problem. We are working with a very old ac unit, and were leary of ac companies who might just walk outside and say replace the whole thing. We felt like Just right heating and air were very honest, professional, and fairly priced. We will definitely use again!!! Thanks Doug! -Brett & Kelly Finney
R Darwin Hayes
Professional, knowledgeable, and caring service. Great communication and follow-up. I have worked with owner, Doug, and service pro Derrick who recently repaired our AC condenser. Such a great team with a focus on customer service and solutions.
Christine Burkett
My lnstall was challenging, my system is located in the attic up a pull-down ladder. The four man crew was very skilled and professional, and my quote was extremely fair.
The crew arrived just when they said they would.
The business owner, Doug Patterson, was on site throughout to ensure the install was done to the highest standard.
They were very careful to see that no damage was done to my hardwood floors, and cleaned up afterwards. The entire crew was courteous and very professional, and took the Covid precautions of wearing masks.
They did the install in one day, returning to complete the electrical hookup of one exterior unit the next day because it had become too dark. They checked my existing duct work to be sure it was functioning properly, using mastic to seal the joints.
I recommend this Company very highly.
Skillful, reasonably priced, professional, with a high degree of integrity.
They installed a very reputable and highly rated
Product, American Standard. I have great peace of mind knowing l will be warm in the winter and cool this summer.
Great job
Sincerely,
Christine Burkett
Todd Gentry
Right on time this morning as always. Friendly, professional, honest & reliable service. 5 years ago Baker Bro’s tells me I need an entire new system; well here we are and the same system still running thanks no doubt to regular check-ups from Doug, Derrick and team. Just Right Air & Heat is Just Right for me!
5/4/21: Derrick/Richard came out today for another annual checkup. As always, courteous and professional service. No pressure, straight shooters, they’ll take care of you.
Tammy Vanecek
Doug and his team were on time and did a great job. They were able to fit me in to their schedule the same day I called. I will be calling them in the future for all my A/C needs. Thank you for your help!
Jean Martinez
Great customer service. Tech very professional.Explain what system needed . Answer all my questions. Told me price up front. We differently continue to use.
Mark Studer
Doug and his team truly value the relationships that they build with their customers. There are still a few of us that appreciate his kind of commitment to the customer experience rather the businesses that try to dazzle or confuse you with hype or over-sell. I Just Right for my home and office!
Robin Rountree
Doug was one of my customers and we got into a conversation about what he does for a living. We were having air conditioner trouble at the house and decided to use his services.
The price was reasonable, and the job was complete by the following morning.
Natalie Stamenov
Derrick has been to our house each time to work on the a/c units. He gives us the our options and is very down to earth and straight forward on what needs to be done. It helps me to know what action is best to take. I have been very pleased with their punctuality, professionalism as well as friendliness.
Richard Walker
On a day when it is very hot and hard to get good service. Doug and Mitch came through in the clutch to repair my AC.
Kelly Finney
Quick to respond! We called first thing Saturday morning of Father’s Day weekend and they came out shortly thereafter. Doug & Derrick were very thorough and took their time to troubleshoot our problem. We are working with a very old ac unit, and were leary of ac companies who might just walk outside and say replace the whole thing. We felt like Just right heating and air were very honest, professional, and fairly priced. We will definitely use again!!! Thanks Doug!
-Brett & Kelly Finney