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    All-Star Heat & Air Reviews - 50

    3.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Billy Schwartz

    We've had Allstar show up 2 times now to fix our ac in this hot weather. Both times he said it was a different problem. First was that our piping was to small for the unit and too much freon in the system. Yesterday all of a sudden we have the wrong freon in our system and said we have to replace the whole system. For one we have cold air, there's just no airflow. My wife had told him that we think it's an airflow problem when she was on the phone with the company. My guess is he just came up with some excuse because he probably didn't know what he was doing. Either that or he didn't want to take the time to actually figure out the problem. Also my wife, her dad and the home warranty place all tried calling them with no answer. If it wasn't for the home warranty place calling them again they probably wouldn't have shown up or even returned any calls. Allstar is a complete joke. Would never recommend this company to anyone. The owner is very unreliable and apparently knows how to work the home warranty system to get his way. I hope this company goes out of business soon for the sake of this community.

    Claudia Elizabeth Hernandez

    The worst company that I have taken to fix my air conditioning, I do not recommend it at all, very, very bad service and racist, never but I would never take it again, much less recommend it

    Juan Duran

    AllStar Heat and Air came out to our new home the first time a few months ago for a home warranty call and replaced my AC and thermostat, they were great and did a wonderful job. Just recently I had an issue with my unit not blowing air and my warranty company once again sent them out. They called me right away and were able to get me in that same day and replaced a capacitor. Unfortunately that only lasted a few days so I called my warranty company and they had Allstar call me again - once again they made no promises but said they would try to get out that same day, which they did. They replaced the motor in the blower and everything is running smooth. If I was looking around, I'd definitely give them a call. Super friendly and professional, they get the job done and try to make sure you're taken care of the right way.

    Anissa Clary

    Our a/c was blowing hot air and our home warranty company called All-Star. They were here the next day and worked around my schedule. Colton and Austin (and the owner whose name i don't remember) were very nice and professional, even when I openly doubted that they had diagnosed the correct problem (I know, I know...). Well, they were right, I was clearly wrong, and my house is cooling down as I type! I will definitely call them again if we need any other repairs.

    Susan London

    All-Star Heat & Air did a great job on replacing my furnace that was original from 1976! Chuck helped me speed up my home warranty replacement paperwork which was awesome. Colton came and diagnosed the problem. He also checked in with me several times. Chris and Austin did an excellent job with install getting everything up to code. They even went above and beyond to make sure everything was vented properly and finished out. I definitely would recommend this company!

    Victor Bradic

    I’ve been using this firm since it was a one man operation. They have always went above and beyond for me and I feel they’re always honest. If Chuck and his guys tell me my unit needs this or this, I have complete and total confidence in what they’re saying. All star has serviced my home for over 15 years. Because of their work quality and their history, I will continue to use them for my heating and air conditioning needs. Thanks guys for great service.

    Will Bentley

    I contacted All-Star after receiving a rather hefty estimate on my older AC system in my house. Chuck and his team were very quick to answer and managed to get to me in a reasonable time. It was in the midst of a heat wave and they were super busy. They diagnosed a completely different issue, at a much more reasonable price and had us back up and running. At all times they were up front and explained the issues and what they possible causes and solutions might be. Since that first time, I have used Chuck and All-Star for other issues and highly recommend them and their service.

    Aaron Cappilla

    Austin and Chris did a great install replacing a unit from the 1970's that presented one problem after another. They were able to overcome these issues quickly. I'm thankful to have a cold house again!

    UPDATE: Turns out, the initial problem was never fixed and now they refuse to work with me. Disappointed in their service.

    Kris Creek

    They had to install a whole new heating and air conditioner for us. The air conditioner had to be installed on the roof with the existing one removed. They could have used a crane to make it easier but used another option to save us money. The heater was in the attic. They had to cut our attic access bigger to get the new unit in. They finished everything out perfectly and quickly. They were very professional and lots cheaper than the other bids I received. They also showed up when they said they were going to which means so much !!!! They are our go to company !!!!!

    Bethany Jenkins

    Put in a service request last night and they called today to schedule an appointment 3 days out, but had a last minute cancelation and were able to come over today. Problem was diagnosed within 30 seconds of looking at it and told me what to do to fix it. Wonderful company!!! Quick, easy, and professional!

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