Hess Air, Inc

I think you need to shop around. Prices are rather steep for cleaning a system. No doubt they'll find more things wrong with your unit. Change your filters often and take a peek under to look at your coils to see if cleaning is needed. Hose off the dirt on the outside fan and just those little things will save you money both on repairs and electricity.

Excellent service, very professional, years of experience, very knowledgeable, made sure the job,was done in a timely manner, I highly recommend, Hess air ,and the Employee, that did the work

David did a wonderful job and was very helpful and knowledgeable. My family and I were going through a deep loss and Hess was quick and David went the extra mile to help us with our AC problem. He made the process easy and now the house is comfortable. I would definitely recommend Hess Air and David for any AC repairs! Very Happy! Thank you so much!

Beware, I have used them several times (No More) shame on me. Now when same problem they tell be they only warranty their work for 6 months to a year.
Other time they drilled a hole through my home leaving a 4 foot PC pipe sticking out of my home. Their Quote to replace unite is $1,600 higher than other on same unit. Make sure you use others that will warranty their services much longer than Hess.

$184 dollars to fix an a/c unit blowing warm air. Their "fix" didn't work. No receipt was given. When I called the office, they said receipts must be requested. So I guess Hess doesn't normally give receipts?

Cytech came out a few days later. Fixed the problem. They gave me a receipt without asking.

Professional, experienced and great customer service and satisfaction. They are indubitably the company to trust your air conditioning needs.

5/13/2016

Called them today since my AC froze over and they were here within an hour. Technician had it fixed within another hour and the prices were really reasonable!

5/27/2016

had them come out to my house 5/25/2016 one more time since it froze over and they told me it has to be my blower since everything else is working fine. So since my whole unit is only 3-4 years old they needed to check to see if it's under warranty so they would just charge me to swap it out. Well I've been waiting since 5/25 since they said they would call me to let me know if it was under warranty and well today it froze over again. It's a Sunday and there is nothing they could do today since everything is closed and I have to wait till tomorrow to get an answer.

So if you are looking for a reasonably priced company that probably won't get back to you and might not be able to diagnose the problem the first time, choose this company. If by any chance this gets fixed by tomorrow I will update the 1 star to a 3-4 depending on how long it last and how much it is.

Hector has been our service tech on three different sites. He is always professional, knowledgeable and prompt. Hess service is truly exceptional, not just among HVAC companies but in general. You can sense the difference from the greeting when you call the main number to the quality of the actual service.

Fantastic team of highly trained experts in AC repair and replacement. To get your AC fixed right the FIRST time, Hess Air should be your only call! I have made the mistake of trying to save a buck and ended up paying for that mistake! They fix problems the cheap guys make. Quality work, prompt, and courteous.

Helped me with locked thermostat
Very kind and helpful. Today last week the guy checking the equipment was very kind and helpful!!!