World-class customer service and care from Mr. Darryl! Had my heat go out just before a winter ice storm and he came over quickly, diagnosed the issue, loaned me some space heaters for my kids until he could get a new heat pump. Extremely competitive price! Will use again!
If you looking for a fast and reliable service Cutting Edge is the way to go! We will definitely use them in the future! We appreciate them coming and fixing our A/C in no matter of time! Thank you
Guy came in to check our mini split,I thought it was a leak turns out it was dirty filter told me all good no need to pay. I would 100% recommend calling if you need help with your unit
Losing your A/C here in Abilene when its starting to get hot out is miserable. Thankfully these guys called me back within 5ish minutes of me calling and leaving a message. They came out same day and replaced a fuse, I watched them go over every inch of available wire around the external unit, internal unit, and thermostat but everything looked good. About a week later I am sitting on my PC and the fuse pops again, I shot them a text to the number previously used (it was 830pm) and they had someone out the next morning. This time they went further in depth and traced the wire through my crawlspace (a horrible place really, cramped/musky/ and dirty) where they found a cable that had been chewed to hell by a mouse/rat. They ran me a new cable and go my a/c working again, without costing me an arm and a leg. These guys did great work and responded extremely swiftly. Definitely saved as a starred place on my google maps incase I run into any HVAC problems in the future.
Everyone was extremely professional, knowledgeable, and friendly. They did a full removal of existing indoor and outdoor system plus installation of the new system in one day. Highly recommend!
Very good people. Showed up right away to on Saturday. Up and running on monday! Thanks for getting my wife her A/C back we are very pleased with the cool crisp air!
Darryl is a solid guy. Very grateful we selected Cutting Edge to replace our whole HVAC system. Communication was fantastic. We got everything we asked for. I’m very particular about the work done to my home. I have to know part numbers, certifications, time frames, pricing etc. Darryl worked with me from day one and never gave me a hard time for digging into the particulars. Came multiple times after install to check things over and made sure we were happy with our system. We were having some flow issues with our previous system to one of our bedroom and his team definitely helped with that issue. We got high quality components at a fair price. He treated us well and I have no doubt he would have corrected any issues, if there were any. Which there hasn’t been any issues this far. Big thanks to him and his team for the service. Only critique people have been charging a little more for a better thermostat. It works fine and is Wi-Fi enabled. But it’s auto function isn’t very good at holding selected temperatures for whatever reason. But thermostats are easily replaceable so that’s no problem. If you see that at a possible issue, just let Darryl know and I’m certain he’d price you out a little higher end thermostat at a fair price.
Was very pleased with their performance and promptness. The installation was performed on time and works great. I would recommend this company for any air conditioning or heating issues.
Robert F
World-class customer service and care from Mr. Darryl! Had my heat go out just before a winter ice storm and he came over quickly, diagnosed the issue, loaned me some space heaters for my kids until he could get a new heat pump. Extremely competitive price! Will use again!
Herlinda Anderson
If you looking for a fast and reliable service Cutting Edge is the way to go! We will definitely use them in the future! We appreciate them coming and fixing our A/C in no matter of time! Thank you
Selena Kelly
Guy came in to check our mini split,I thought it was a leak turns out it was dirty filter told me all good no need to pay. I would 100% recommend calling if you need help with your unit
KingWolfyie
Losing your A/C here in Abilene when its starting to get hot out is miserable. Thankfully these guys called me back within 5ish minutes of me calling and leaving a message. They came out same day and replaced a fuse, I watched them go over every inch of available wire around the external unit, internal unit, and thermostat but everything looked good. About a week later I am sitting on my PC and the fuse pops again, I shot them a text to the number previously used (it was 830pm) and they had someone out the next morning. This time they went further in depth and traced the wire through my crawlspace (a horrible place really, cramped/musky/ and dirty) where they found a cable that had been chewed to hell by a mouse/rat. They ran me a new cable and go my a/c working again, without costing me an arm and a leg. These guys did great work and responded extremely swiftly. Definitely saved as a starred place on my google maps incase I run into any HVAC problems in the future.
Darian Petty
Quick service and good communication. He was able to teach my husband what to do next time, thank you so much Darryl!
Game Bot
Everyone was extremely professional, knowledgeable, and friendly. They did a full removal of existing indoor and outdoor system plus installation of the new system in one day. Highly recommend!
Ryan Winkler
Very good people. Showed up right away to on Saturday. Up and running on monday! Thanks for getting my wife her A/C back we are very pleased with the cool crisp air!
CoolGuystufff
Darryl is a solid guy. Very grateful we selected Cutting Edge to replace our whole HVAC system. Communication was fantastic. We got everything we asked for. I’m very particular about the work done to my home. I have to know part numbers, certifications, time frames, pricing etc. Darryl worked with me from day one and never gave me a hard time for digging into the particulars. Came multiple times after install to check things over and made sure we were happy with our system. We were having some flow issues with our previous system to one of our bedroom and his team definitely helped with that issue. We got high quality components at a fair price. He treated us well and I have no doubt he would have corrected any issues, if there were any. Which there hasn’t been any issues this far.
Big thanks to him and his team for the service.
Only critique people have been charging a little more for a better thermostat. It works fine and is Wi-Fi enabled. But it’s auto function isn’t very good at holding selected temperatures for whatever reason. But thermostats are easily replaceable so that’s no problem. If you see that at a possible issue, just let Darryl know and I’m certain he’d price you out a little higher end thermostat at a fair price.
James Harrell
Was very pleased with their performance and promptness. The installation was performed on time and works great. I would recommend this company for any air conditioning or heating issues.
pam wilson
Darryl did a great job replacing and repairing the duct work in our attic. He is very knowledgeable and also informed us of everything he was doing.