If I could give this place 0 stars I would! They arrived almost an hour after their appointment window. Diagnosed my HVAC until and then did not respond following the appointment. After multiple follow up request the told the warranty company I was rude.
Nance came out and replace the water heater in my upstairs. I thought they did a good job. One week later I open the area where they installed it and I can smell gas everywhere. Also, there is already a half inch or more of water standing in the catch pan. That means it is leaking and has a gas leak. Called the company after hours. No emergency numbers and no answering service. Contacted them the next day and they cannot come out for another day. It is not emergent to them. Hope the house don't blow up because of a faulty water heater with a gas leak.
The entire experience was pleasant and professional. I called yesterday about our water heater and the technician was sent out this morning. The office called this morning to let me know the technician was dispatched and he was here within 30 minutes and hot water heater working. Honest, timely, and cost effective repair. Chance was very polite and professional. From the office staff that answered the first call to Chance, 5stars! Customer service seems to be lost with many businesses now, but this company is A+.
Great company! From the office to the tech's! AJ came out the day I called and hooked up several mini-split units for me in a timely fashion and kept me updated on progress. Quality work and highly reliable results!
The service I received was an installation of a new dishwasher. The work done was very professional and the installation was done quickly. Too add, the technician was also very knowledgeable in understanding what had to be done to complete his job efficiently.
I’ve used Nance several times, and they are always courteous and professional. Their prices are fair and they respect my home and my family. I would definitely recommend Nance Services to anyone who wants the job done right the first time!
Matt from Nance Services came out and checked out our system. Matt was very professional, helpful and knowledgeable. We did not have them replace our system but the quote was a very reasonable price and definitely competitive.
Brandon was polite, friendly, and professional. He quickly fixed the problem with my heating system. This is a great company with great employees and I highly recommend them!
JR and the crew at Nance are great to work with. As a contractor I need a plumbing and HVAC company that is reliable and fair with their prices. Not only are the that, they handle any issue I ask them to help with in a timely manner. Nance Services gets my call every time.
Donna Harden
If I could give this place 0 stars I would! They arrived almost an hour after their appointment window. Diagnosed my HVAC until and then did not respond following the appointment. After multiple follow up request the told the warranty company I was rude.
Daniel Kelley
Nance came out and replace the water heater in my upstairs. I thought they did a good job. One week later I open the area where they installed it and I can smell gas everywhere. Also, there is already a half inch or more of water standing in the catch pan. That means it is leaking and has a gas leak. Called the company after hours. No emergency numbers and no answering service. Contacted them the next day and they cannot come out for another day. It is not emergent to them. Hope the house don't blow up because of a faulty water heater with a gas leak.
Sarah Jacobs
Excellent service. The team worked hard to adjust their schedule to handle my plumbing emergency, Technician was skilled, friendly and professional.
A G
The entire experience was pleasant and professional. I called yesterday about our water heater and the technician was sent out this morning. The office called this morning to let me know the technician was dispatched and he was here within 30 minutes and hot water heater working. Honest, timely, and cost effective repair. Chance was very polite and professional. From the office staff that answered the first call to Chance, 5stars! Customer service seems to be lost with many businesses now, but this company is A+.
Tyler Folger
Great company! From the office to the tech's! AJ came out the day I called and hooked up several mini-split units for me in a timely fashion and kept me updated on progress. Quality work and highly reliable results!
Tujuana Perkins
The service I received was an installation of a new dishwasher. The work done was very professional and the installation was done quickly. Too add, the technician was also very knowledgeable in understanding what had to be done to complete his job efficiently.
Jennifer Byczek Gray
I’ve used Nance several times, and they are always courteous and professional. Their prices are fair and they respect my home and my family. I would definitely recommend Nance Services to anyone who wants the job done right the first time!
KungFu Libby
Matt from Nance Services came out and checked out our system. Matt was very professional, helpful and knowledgeable. We did not have them replace our system but the quote was a very reasonable price and definitely competitive.
Mary Prince
Brandon was polite, friendly, and professional.
He quickly fixed the problem with my heating
system. This is a great company with great
employees and I highly recommend them!
Stan Hays
JR and the crew at Nance are great to work with. As a contractor I need a plumbing and HVAC company that is reliable and fair with their prices. Not only are the that, they handle any issue I ask them to help with in a timely manner. Nance Services gets my call every time.