Ted Fugunt Heating & Air Conditioning

A few months ago my son came over to eat one night and was down in our basement where are heating unit was. We had noticed every since our heating unit was installed a few years ago that there was a smell in the basement but we were told by the guys at Ted Fugent, who install the unit, that it was just a smell that the units that were dual-fuel had. My son said we had a gas leak. We called Our gas company to check the unit and when they came out they said the unit had been leaking every since it was installed because it was installed improperly. So for several years our unit had been leaking gas all the time because the installation was done wrong. At any time we could have had a disaster because the unit was leaking gas. We paid over $7,400 for this unit and it was a top-of-the-line Carrier unit. For this to have happened is beyond anything we could imagine. We would never recommend Ted Fugent to anyone.

Blake came over to our house to check out our air conditioner and find out why it was leaking water and shutting off. Luckily tbe drain just needed to be cleaned. Now it is running fine just like a charm! Thank you Blake!

RED FLAG
Totally dishonest. Blake the owners son came out and said my fan motor on the unit in my garage was faulty and will replace it just for the cost of the part that he said was $1600.
I called Trane but could not get a price till I called 20 times. The cost of the fan motor with the entire module was $570.00. He was there less than an hour. He said the est was $65.00.
Blake said their Company cost of of reacing a fan motor is $1600.
He told me he was doung it for the cost of the part.
DO NOT CALL Dishonest FugentS

Service man was at my house an hour (15 minutes on his cell phone) , kind of fixed the problem (I still have to call someone else out to finish fixing the problem) and charged me $285. for the service call. When I spoke with the manager at the office about this (I felt like it was too much) , he told me that they charge $225. and hour for service. If you call them, be sure you have pockets lined with gold to pay them. I will NEVER use them again!

Can't recommend this company enough. I have used them for years. Ted is always prompt and courteous and their prices are good. Thanks for keeping us cool and comfortable all these years!

Our tech, Charles, was very courteous and informative. We appreciated him explaining the problem on our unit. We were happy to hear there was an easy solution.

AC went out. Called one afternoon and they came out the next morning to fix it on the spot. That goes a long way in the middle of Chattanooga summers. Very nice and professional!

Always dependable to get the job done.

Our upstairs air conditioning unit quit working during the last blast of summer. Blake came out on a Saturday morning and got it running before lunch.

Very prompt service window. Had my unit working the same day. I highly recommend Service Tech Charles.