Ted Fugunt Heating & Air Conditioning

We have used Ted Fugunt in Chattanooga, TN for years, for HVAC repairs and replacement. They are always very responsive and are able to promptly identify the issues and resolve the problems. I would highly recommend this company.

We have always had seasonal checks on our heating and air and were having great service until last year when our repairman was replaced with another technician. That man said we needed a new air filter but would have to order it and would get back with us. It's a year later, they skipped our winter check-up with no contact from him. Last month our unit froze up with a big ball of ice on the outside pipe and to later learn that a thick slab of ice had also formed inside. This is a result of a bad filter that was never ordered and delivered. When we realized the problem and the same technician came out, I was disappointed. He, of course, said I needed a new filter, which when he pulled it out it was sopping wet and falling apart! He said, again that he didn't have a filter and would have to go get one, and to also let the unit "defrost". He did come back but charged me an extra $50 for coming back to put the filter in, in addition to the $175 service charge and another $175 for the filter. The next day I received my electric bill and the result of the bad filter, causing the unit to freeze up, caused our electric bill to go up an extra $100 dollars. His excuse for missing the winter check was that he was the only one doing everything and they were so busy. It's the extra $50 that added insult to injury realizing it was their fault that the unit got in this condition. Seems they're too busy to follow up on important issues and then charge extra for their mistakes...not a happy customer...and that is my recent experience with Ted Fugunt.

Great Installation and Service, I appreciate doing business with local businesses. Blake and his crew were very good to work with and addressed all of my concerns.

I had the opportunity to watch as Ted Fugunt Heating & Air replaced my friend's heating and air unit that had been destroyed by a tornado. I was very impressed with Fugunt's quality of service and professionalism. They always arrived on time for each appointment, were kind and courteous, worked diligently, and were attentive to detail. When the work was completed, they also thoroughly inspected every aspect of the new system. They also made sure the area was clear and clean of all installation debris. They made sure my friend was completely satisfied with the installation of her new system. Kind, courteous and professional are key words that best describe the employees of Ted Fugunt Heating and Air.

They installed a heat and air unit 3 to 4 years ago. In the meantime, the company went under new ownership but is still using the same name. I think there is a new owner. The unit is still under warranty. The unit stopped working recently. There was an issue with how the unit was installed initially. They said they would not fix it under the warranty because the warranty only covers the unit not their shoddy installation or workmanship. So if their installer doesn’t install it properly, the warranty doesn’t cover repairing the issue that they themselves created. What an awesome company! 😉

Hot weather is near and if anyone needs a recommendation of a heat and air service company I would highly recommend Ted Fugunt heating and air.
Several years ago in July our air conditioning unit stopped working and had to be replaced.
We contacted Ted Fugunt and he promptly had a new Carrier unit installed which has performed great for our family.
Ted’s team has serviced the unit twice a season for the last several years and kept it working perfectly.
Their company has always consistently gone above and beyond to help us with our heat and air when needed.

Blake and his team did a fantastic job from estimate to installation! They were responsive, professional, and delivered a quality installation of our AC and heating system. Well done!

We have used Ted Fugunt for a decade for seasonal HVAC maintenance. The unit started having some issues a week before the scheduled fall service. We called and they got us rescheduled for the following morning. Charles Brown was super friendly, respectful, and professional. He got us all set up and good to go until the next maintenance is due. Thanks Charles.

Ted Fugunt Heat & Air is the best in Chattanooga. They use Carrier products, one the oldest names in the industry. You can trust Carrier. The servicemen are the best. They are always on time, professional and thorough. Give them a try for all your AC and heating needs. You won't be disappointed.

Sadly after 21 years our Carrier unit blew a compressor. Called Ted Fugent that I have used for same 21 years. They agreed time to replace with a new unit. Blake took care of our needs and Preston did a great job on the install. Thanks guys.., hopefully another 21 years.