1st Choice Home Services

Wow. Wished I had read the reviews. A guy and a lady came out were extremely helpful and did their little routine. They said to clean my really long dyer vent would be extra and I expected that, and there was something else .. for total of $170 extra. He said they don't take CC and he could only take cash, and I was like "uh, oh hell no ..." and said I'd give them a check. Stupid. They cleaned things up very good and left and we were happy. Until a couple days later when we did laundry .. the dryer vent was completely blocked, not just a little .. but competely. It was fine before they cleaned it, but it had been a while and I thought it should be cleaned. Now it is a total fire hazard .. I've been playing phone tag for 3 WEEKS trying to get them to come back and clear the vent. All I've gotten is the run around, initially James was going to "decide" how to handle it and call me right back (two weeks ago), rather than just book an appt. Now I am becoming furious .. up until now, they have been extremely courteous and responsive .. but this week there has been no one answering the phone on any day at any time and no one is returning my messages. UNBELEIVEABLE!!

Actually, ZERO STARS. When I requested an appointment, I was told they'd call me back when they had time. They called about a month later and scheduled an appointment for the following week. They gave me an EIGHT HOUR block of time in which they'd do the work and said they'd call before arriving. They never called, they never showed up. I can't review their work, because they couldn't even take the time to do it - or to call and let me know they were not going to do it. BEYOND TERRIBLE SERVICE!!!!

It was easy to schedule my service. They were very accommodating to me. I had great results. My carpets look amazing. My technicians were very nice and professional.

The service technicians were helpful and courteous. They did a great job cleaning my carpets. They look and smell new again. I would use them again.

I got great service from 1st Choice Home Services. They were friendly and quick and did really great work. My carpets look great. Thanks.

no stars i would rate this as a 0 star.. and would name this as zero choice home service..

having worst experience in any of the home services..

My sister did some work for her after several promise's she had still not seen a dime!

DO NOT USE !!!! They don't show up - they don't call, and they do not return calls after leaving several messages!!!

Dishonest. very bad customer service .

You guys suck ass