Search

Amenities

    2nd Wind Heating & Air Conditioning Reviews - 100

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Nancy and Curtis Flemming

    My blower motor bearing went, and this company was recommended by a neighbor. I am unable to compare apples to apples because this is the first time I had the need for service. However, the technician Kyle was quick to confirm my suspicion and a solution. I am pleased with the results considering it is presently 94 degrees.

    John Peppers

    From generators to heating and air units to servicing and maintaining the units, we have done it all with them. They have helped us with 3 homes now. We had Neil come out with our very first unit purchase and have been requesting him since that first day.

    Sydney Veltmann

    I love this company! Every technician we’ve had has been friendly and professional . We’ve had issues in the middle of the night and they were quick to fix our problems. I would (and do!) recommend them to everyone.

    W Reese

    I recently had my heating and air system replaced by 2nd Wind and I couldn’t be more pleased. They were professional, polite, knowledgeable and efficient. The equipment and workmanship was top quality with a fair price! This is absolutely a five star company!

    Dwayne Ard

    Was highly satisfied with second wind heating and Air ...Neil showed up on time... checked out our entire HVAC unit... made some recommendations but said right now was not anything to worry about.... did not try to charge us for anything we didn't need ...did not try to make suggestive sales to us ....we were very impressed with Neil he did an excellent job!!!!!

    M& M

    I called after waiting a day and a half on another company to fix my air conditioner. I called 2nd Wind and they were there in 45 minutes. It took him about 30 minutes to find and fix the issue.

    Karen Maurice

    We have been very satisfied customers of 2nd Wind since 2015, and one of the biggest reasons is our current technician, Josh Lyons. Josh is not only professional, knowledgeable, and efficient, but is also very friendly, and gives us complete confidence in 2nd Wind. He has just completed our 6-month maintenance service and identified potential issues which he addressed while he was here, We appreciate 2nd Wind and their outstanding service support. Thank you!

    Bambi Rice

    I love everything about Second Wind. Neal is knowledgeable about all of our needs including our installation last year and Matt is awesome also. I would recommend Second Wind to anyone needing maintenance or a new system altogether.

    Sue Maraval

    The maintenance crew do a great job, on time, go to great care to make sure you’re happy. I will definitely be calling them again when the need arises.

    Shalonda Cain-Hardy

    I needed an annual mandatory BackFlow water test done for my home. I found 2nd Wind Heating and Air from a Google search stating that they performed this service. When the technician, Jeff, came out he told me that the test could go smoothly or there could be an issue with the test where I would have to pay more than the expected $50 for the test to be performed. After working outside for about 15 minutes, he approached me stating that he was unable to test the unit because he didn’t have a tool small enough to run the second part of the test. He stated that the only solution would be for me to change the location of the testing valves to gain better access. After writing the quote, he told me that it would cost $930 for this service and he could come back out the following Monday. After the shocking news, I asked him for the past 7 years how have the other companies been testing my system, and he stated they may have done a drive-by test because my system was impossible to test. He then tells me that he is going to report that my system failed to the City of Columbia even though he never tested it. He still charged me $50 and then thanked me for my military service. Afterwards, I called the City of Columbia and they stated that 2nd Wind was not a company they were very familiar with and recommended a different service provider. Jeff did state that he just got into the BackFlow water testing, in addition to Heating and Air. The City of Columbia also mentioned that the $930 quote was extreme because that particular job only costs between $200-$250. It was with this new information that I decided to schedule with the recommended vendor. I will update my review once recommended vendor completes the task. I don’t think I will use this company for any of their services from here on out. Very disappointed.
    ***Update***
    The vendor recommended by the City of Columbia tested my system and it passed with no problem. Looks like I didn’t need to pay $930 after all.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload