Richardson's Heating and Air, LLC

Richardson has the best customer service! They replaced a unit installed incorrectly by another company. They gave me several options to correct the issues we were having. When they initially came out, he spent plenty of time listening to me to fully understand what we needed and what our issues were. I was never rushed and I felt like he was very thourough in his inspection and attention to correcting our problems and giving us what we needed. I feel like our 2 years with inconsistant AC is a thing of the past and our sweating and stress is over. We can finally enjoy our lake house.

Best H/AC company we have ever used. Period. We never get a second estimate because we have learned over time theirs will be the most reasonable - plus, we trust them and their work completely. All technicians are extremely knowledgeable and explain/answer questions fully. They are dependable and are committed to customer satisfaction. No high pressure here! Highly recommend.

I’ve never left a Google review but after a company treated me the way Richardson’s did I figured it was a good time to start. They responded quickly, gave me fair quotes and got their work done in a timely manner. I won’t be using another heating and air company again other than Richardson’s and neither should you.

I was very happy with the service and installation of my new Rheem gas pack and duct system. They were very knowledgeable and efficient in my installation. The price was very fair compared to other company quotes. They cleaned up everything from the inside of the house and also the outside. They removed all trash and the old system from my property. Their installation crew was very friendly and respectful. The owner stopped by several times to make sure everything was installed as ordered. I would recommend Richardson Heating and air-conditioning to anyone that is in need of service or new equipment for their home or business.

After experiencing other companies trying to rip me off I am so happy to find Richardson's. Another company quoted me $1100 to replace a coil and said it was so high because of the refrigerant. What they didn't tell me, and Richardson's did, was that most of it could be saved and they only charged me for the additional, saving me over $400.

The technician was nice, called to let me know he was on his way, kept my house clean and most important thorough - unlike the first company I tried he checked the model #s and serial #s the original installer and given us and told us they were incorrect and gave us the correct numbers.

Richard responded at 9:30 Friday Evening and was hear @9 am sat.....fixed and on his way.....I love Walterboro and the people .... awesome service

I could not be happier with the service I received from this company. I had to have a whole unit replaced during the hottest time of the year. They went above and beyond what was expected. One of their technicians, Johnny stayed until 11:00 at night to make sure the new unit was installed and running. The price was right and the service was great.!

Jonnie was great. Very professional and nice. He did a great job servicing my HVAC system. Highly recommend .

I've known Rusty Todd for over 30-years. A more honest person you will never find. I trust him completely and when he says he's gonna do something, he does it. No question about it. I wish all business owners had his ethics. 5 stars all the way!

I reached out to Rusty Todd on a Thursday evening when our upstairs unit went out. Rusty had Susan call me first thing Friday morning and we were back up and running that afternoon. Between Rusty, Susan and the service tech who visited us (I was not home to know his name) we were well taken care of. Their team is professional and quick. I would highly recommend them to anyone looking for an honest/professional heating and air company.