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    Energy-One Reviews - 38

    4.4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Jeroen

    Energy-One installed central air in our home recently. Their price was competitive, and the work was done quickly and professionally.

    Richard Sparks

    The folks from Energy-One designed and installed a retrofit new combined heating and cooling system for our house as part of a major renovation. They worked diligently and effectively under difficult existing conditions and installed a great new system. They handled the project professionally in all aspects. Many thanks. Rick and Cathy

    Rich Vieira

    We have been using Energy One to do our Boiler Maintenance for a bit. We recently decided to have a New Hot Water Tank put in. Right from the start I was happy. Matt the salesman came out and was friendly and provided me with many options. I have to say Rick and Roy who came out to do the install was very Professional. Both took time to discuss what their plans was and asked number of times if I had any questions. They ensure all was fully to my satisfaction after the install and clean up everything. The install itself is very clean and well done. If you need work or maintenance this is the place.

    Lynn and beyond

    I was very happy with my entire experience with Energy One from start to finish. From the estimate to the installation EVERYONE showed up on the day they were scheduled and on time. (I'm having a lot of work done on my house and I can't get ANY contractors to show up when they say they are going to.) They were all very nice and professional and did a great job with the installation and explanation of the operation of the equipment. They left my home spotless when they finished. I'm very happy and impressed with everything. I have already recommended them to several friends and coworkers!

    Arleen Lancaster

    Energy One is now in my reliable numbers book. I was very impressed with everyone we dealt with. They didn't hesitate to answer questions. They responded when called and were very fair in all their dealings with us. They called with a reminder the day before they came. The tech they sent out was pleasant and went above and beyond to please. He showed up on time and worked hard the whole time he was at our home. It's hard to find a business today that cares about being their for their costumers. Thank you Energy One for reminding me that their are good dependable businesses out there.

    eileen murphy

    I contacted Energy-One for a quote on a MiniSplit AC unit for my home. Energy-One called me back immediately, setup a date for consultation and promptly provided me an estimate in writing (unlike several other companies I contacted). The price was very competitive and install was scheduled within a couple of weeks. The communication and follow up by the Sales associate, Matt, and Karen in the office was great! My install was delayed just a day due to weather but I was kept informed ahead of time which is very important to me. Tom and Kevin came to install and were prompt, very professional and courteous. The job was completed in the agreed upon time and every thing was neat as a pin when they were done. They took the time to give me some instruction on using the unit as this was my first time using a mini-split. Bonus points to the guys for taking a couple of minutes to play with my dogs which made them (the dogs) very happy! I will absolutely use Energy-One in the future for all my heating/cooling needs.

    Renee Stratton

    Had a routine cleaning that was poorly done, there was still dust and dirt on the panels that he said he removed and cleaned under. Said that he had to do more then usual to clean and said he replaced parts with out my constant and charged me more for that service.
    Very poor service and customer service was even worse. Will never use them again.

    Sean Stapler

    I hired Energy-One for a 5-zone ductless split a/c install. It was a good experience overall. They worked with me to develop a cost effective solution to cool the whole house, and the installation was very clean and professional. They quoted me 4 days of work and finished in 3.5. They also kept the job site clean and left the site clean when they departed. The quote was also very reasonable for the amount of equipment and labor.

    Geoff Ayoub

    After six other companies refused to do the work because it was deemed too difficult, Energy One took on the task of replacing the old, failed HVAC system in my condo. It was going to be a multi-day job that required a new line set through my condo building. From the beginning, I knew I was not just settling for the only company that was willing to take it on.

    Matt, the sales advisor, spent an hour and a half researching how the job could be done: in the ceiling, up and down the stairs, all around the building. He later came back with Tom, the project manager, who also reviewed the plan for any possible roadblocks. I was quoted a high efficiency heating and air conditioning system that was equal to other company's quotes for a standard system.

    When it was time to start, the technicians, Matt and Pat, were on time, professional, courteous, and meticulously clean. This was not an easy job, and they knew it. Yet I never heard either of them raise their voice or show signs of frustration. They just did the work, and did it well.

    Lastly, Karen, the administrative assistant who was the go-between for everyone involved, was friendly, professional, and responded promptly to any questions I had.

    As far as I'm concerned, there is no place else to look for work of this kind. I couldn't be happier.

    Fred Hooper

    Our AC fan motor failed just before a long-planned trip and we needed it fixed for our dog sitter. They came promptly and diagnosed the problem. But it was a Thursday and there was no replacement motor anywhere near RI. I offered to track one down and asked them if they would install it over the weekend, as we were scheduled to leave on Monday. They said yes, and made it happen.

    Energy-One is a fairly large HVAC company and my experience with similar large companies hasn't been good -- probably because it's so much more difficult to manage a large service company. But Energy-One is an exception to that experience; they make it easy to reach someone knowledgeable, and are willing to explain why they recommend what they do. They show up when they say they will and don't leave a mess.

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