New England Boiler Works

We had a new boiler installed along with a couple of other things done. Steve and his guy showed up at the scheduled time, were very neat and clean, and did an awesome job! We came across New England Boiler Works online and called for a quote. The quote given was the price we paid, no surprises. We highly recommend Steve and crew! Thanks for the great work! - Angelo and Lindsay

Did a fantastic job from start to finish with my oil to gas boiler conversion. Steve handled the gas line request to the oil tank removal. Now I have a bigger cellar with a quiet boiler and hot water tank. Job was done in one day. Have already passed on his contract information to 2 friends. Great job.

Steve installed a Williamson oil boiler and indirect water heater for us. He was one of three quotes we got, the lowest -- in one case by thousands of dollars. Steve also gave a firm quote, whereas the next lowest bid was an "estimate." When Steve gave us his quote, he told us that we should be aware that some installers give "estimates" and then find excuses to bill more than their quote. This was a big and unexpected expense for us, so we really couldn't bear the risk of that kind of uncertainty. Steve and his helper did the job in a single day, never taking a break. He left the basement spotless and the install included a lot of iron piping and cutoff valves at every inlet/outlet. Steve is also a very nice guy, a no pressure salesman who offered to requote with different equipment if we wanted to compare 'apples to apples' with other quotes or wanted different equipment. Since the install, everything has been great and the indirect water heater is a huge improvement both for rock steady water temperature (a big change for us) and for the boiler run time, which should save us substantial expense especially over the warmer months. Highly recommend N.E. Boiler Works. Shop around and you'll see how reasonable his quote is.

Steve is awesome. At 8:00 at night, our indirect hot water heater split and started pouring water everywhere. We called New England Boiler Works at 8:30 on a Friday night...and they answered the phone on the second ring!!! By 3 o’clock on Saturday we had a new water heater installed! Ultra professional and a very fair price given the weekend. Would absolutely recommend this company to anyone.

Steve and the guys at N.E. BOILERWORKS took on a job that nobody wanted to touch.
My old oil boiler, under my house, in a crawl space had rotted out, and every other hvac contractor in R.I. ran for the hills, or told me they'd call me, or show up tomorrow, and never did.
Steve came the day I called him and told me that it wasn't even that difficult a job, gave me an estimate to convert to propane.
When the job was done in one day, they even came back and waited for the propane dealer to install the tanks, to fire the new boiler up, and test it.
N.E. Boilerworks was the only hvac contractor that came thru and did what they said they could and would do. I wouldn't trust anyone else to work on my pipes but Steve and his guys.

Amazing service. Just had a boiler replaced by New England Boiler Works. Steven Rossi was very patient with my 9 million questions. He explained every detail of the installation as well as why he made particular recommendations. The crew was friendly, respectful of my home, clean, organized, and tolerant of a beagle who came to investigate the installation scene. Super professional, prompt, responsive, a pleasure to work with, and a very good price.

Speaking of price. He had quoted me one number. Then the next morning he called me back and said "that number felt funny to me, so I re-ran it. It's actually $400 less." I appreciate that he knew that I didn't know beans about boilers and he was still so honest about the price. He is a class act all the way.

Amazing job. 100+% satisfied. Steve came out for quote same day I called. Reasonably priced and flawless work. Scheduled install..showed up on time, removed old water heater and boiler and installed a combo unit. Started at 8am and completed by 3pm. Previous quotes said it would take 2 or more days. Not only done timely but correctly. No hassles or run around. I read a previous comment made about Steve bothering a customer for payment. Well it is the customers responsibility to pay for service/equipment received. Customer should be contacting the contractor to pay. I had equip installed on a Thursday, scheduled inspection for Friday morning and loan closing on Friday afternoon. Steve had his money in full by late Friday afternoon. He buys equip and installs it without any upfront money from customer, so the customer should have the common decency to pay the man without a run around. This contractor is true to his word and does AMAZING work. I will recommend him to anyone needing boiler service/install. Grreat guy who does great work! Thanks Steve!

Only WISH i could give six stars. Steve and his team couldn't have been more professional. He always stayed in contact and always showed up early. Quoted us thousands less than competitors. And installed a whole new boiler and hot water tank in half a day. Call Steve and his team NOW if you need Anything at all related to your boiler. You will not be disappointed.

Absolutely fantastic experience. After my boiler crapped out and Restivo literally left me in the cold, I called NE Boiler Works out of the blue. Steve answered my call, and unfortunately could not come out that day, but came out first thing Thursday. He and his assistant came out right on time. Unfortunately after poking around he said my boiler was dead. He was able to give me a quote right then and there and if I could get the money together or approved through their financing, he could do the work Friday, the very next day. I was able to get the money together, thanks to my tax refund (easy come easy go, right?). His scrappers showed up about 7:45 to remove the old boiler, and a little after 8 Steve showed up, again right on time. By 2PM the boiler was installed and running. He advised me the system would need to be skimmed of grease and oil after a few days of using it to eliminate water hammer that would damage the system, but it was a simple process of allowing the boiler to cool and them draining the boiler until the water comes out clean.

Again I am extremely happy with the service I received and would recommend NE Boiler Works to anyone.

Steve and his crew did an excellent job installing a new boiler and water heater. On time and professional, all questions answered. Very high quality work and attention to detail.