Reviews (27)
The job was started late, completed late, and the AC leaked and damaged my flooring. They have, however, made arrangements to have the flooring repaired.
Vert polite. Informative. Easy to make an appointment
Service Specialists was able to get our walk-in cooler repaired and ready for our busy season. Great company to work with. Looking forward to a continued business relationship.
Service Specialists is our go to for our kitchen equipment repair at Culver's company restaurants, both on the hot and cold side. Their professionalism and quick response keeps us providing our guests with the ButterBurgers and Custard that they love. I would highly recommend them to anyone!
Service Specialists has always been a great partner to work with for all of our equipment and maintenance needs. We have worked with Service Specialists for over 30 years and they always do a great job. They stand behind their work and always take care of the customer. I highly recommend Service Specialists.
Appointment at 10am no one show up, been waiting for them until 1pm and called them then they told me that they will be coming in the afternoon and no time frame given, I will strongly not recommend this servicing company for any fix, if you are struggling for fix, your equipments ruin!
Best HVAC company in the area top to bottom. No hassle, no unnecessary up selling. 37 plus years of experience at your request, honest and at a reasonable price, unheard-off! Unfortunately, companies like this are a dying breed. Well done Gentleman, hat's off. Most importantly Thank You!
Dudes are fu------ spectacular, And and I truly mean it, fixed my problem fast and efficient
Just beautiful
Service Specialists installed two air conditioning units at our house seven years ago. One needs service but I was just told that they no longer deal with residential installations. They won't even provide service through the warranty period (10 yrs)! That's bad business.
Great company. They installed a new furnace in our home and have serviced it faithfully. No problems and always receive great customer service.
Quick service and friendly technician!
Best place ever
My family's company has been doing business with Service Specialists for decades. They always go above and beyond for their customers. Great company to work with.
Amazing service! They worked on a leak on our ac/heating unit on the roof of our business, several companies tried and failed to fix the leak. Service specialists was able to locate and fix the leak. Its nice to have dry ceiling tiles again, thank you guys!!
They claim 24 hour service, it's clear as day on their Facebook page and web site, but it's not true. I called this evening because our AC has stopped working. Spent an hour and a half trying to get someone on the phone to discuss the issue. I explained that our AC was out, that we have two babies in the house and we need to get it fixed ASAP. The man I spoke with offered to have a scheduler call me in the morning. "We're busy and we can't answer your call, but we can come at X time" would be understandable. But a simple "I can have a scheduler call you tomorrow between 8AM and noon to schedule an appointment"? That's not a very reasonable response from a company claiming to offer 24 hour service. You don't offer 24 hour service. You have a 24 hour answering service. There is a difference. The business replied to me on FB saying the following: "With all due respect, at this time we were servicing a walk in freezer that was not working. This customer could have lost $5,000+ worth of frozen product if we did not fix their emergency call immediately. In addition, it was 66 degrees the evening Mr. Kilborn called (see screen shot of Weather Channel). And, Mr. Kilborn misunderstood, he was informed that he would receive a call the next day at 8AM to schedule an appointment." After spending 90 minutes waiting for a return call, only receiving it after my third message with their answering service (I'm not sure why I tried so many times), they said nothing about being busy. They said, very plainly, "We can have a scheduler call you tomorrow between 8 and noon to schedule an appointment." Had they explained they were on an urgent call, or had their answering service say "Hey, our people are tied up this evening, sorry," I would have just moved on. But we had a good experience in the past with them, so I waited. And waited. And waited. And yes, it's 66 degrees this evening. But it's 76 inside the house, and I've got two babies, one sick, that we're trying to keep asleep
I did not receive service from this company but experienced very aggressive driving from one of their employees. Inappropriate and illegal. Please tighten up the safety.
Terrible company, terrible values, terrible decision making from the top down. They only have their own best interests at heart, do not give the slightest bit of care for their customers, especially when they are in the wrong.
Did not receive any services from this company but was tailgated through a work zone then passed in a double yellow while trying to pull into my driveway. Obviously the driver has never been that dad standing on the side of the road, or he would understand why I was being cautious. Doesn't represent the company very well.
We have used Service Specialists in our home several times and the service has always been wonderful. Service staff are prompt, professional and efficient. Highly recommend them to anyone needing in-home heating/AC service.