Reviews (100)
Prompt courteous efficient Everyone from receptionist to repair person exemplified these qualities.
Brandon was very kind and explained everything clearly. I will recommend and use them again when needed. Thanks!
They were fast, professional, thorough and amazing!!! Thank you for getting the air conditioner fixed for my elderly client in snap fast time!!!
Very knowledgeable. Service Tech quickly identified and solved heat pump issue for us.
Outstanding company. Excellent customer service, attention to detail and thorough work. Thank you so much
Great job by Brandon for quality work, on-time service, good communication. Price is market fair. Thank you.
They did an excellent job of getting the work done on time, very short notice. They kept it perfect, clean. We have had the AC for last 2 weeks so can’t comment on how long it works but looks good Used them again and had excellent customer care service. Installed new ductless system
We just purchased an A/C unit from Smart Choice. The first contact was calm and professional. He listened, then after hearing his response, I asked what he would do if it was his house. We considered 4 installers and feel Smart Choice offered the best overall value.
The A/C unit works so much better than the old unit. The 2 workers were very nice, professional and did superb quality work. We are very pleased!!
Smart Choice was very professional. From the time I made the first phone call to the time the tech made his visit there was nothing but professionalism. Every contact was friendly and helpful. The Tech showed up ready to work and diagnosed the issue quickly and ordered the part to fix the issue. Smart Choice realized the furnace was still under warranty after I was told by another HVAC company that installed the furnace that it was out of warranty. If you are looking for a friendly, professional, and honest HVAC I would highly recommend Smart Choice.
Great company to use. I've used them for a few years in a row. They are super professional, on-time, and don't push unnecessary services.
Staff and field personnel were all courteous and responsive. No surprises with billing. The A/C works great. However, the crew switched gears mid stream and decided to run the lines under the house after they had already started to go through the attic. I was left with a sub-par sheetrock patch in my garage, a metal plate covering a hole in my eaves, and unpatched screw holes in my exterior siding.
Smart Choice installed my AC 5 years ago. I have not had a single problem with it since. They also come out and perform annual maintenance on both my AC and heater. Very professional and nice folks. I recommend them to everyone!
Firet time I used Smart Choice Heating and Cooling, was over 15yrs, there craftsmanship, professionalism, and customer service is 2nd to none. They don't just focus on fixing your system, they focus on reliability and they make sure they did the work that you paid for. Meaning almost all the time they go a over and above the the needed work to be done. Super happy with them.
I had a check up done to make sure the cooling was working. Great job Brandon. If you happen to have an emergency, they come to your rescue.
Technician reviewed and evaluated existing system. Informative, positive, and efficient!
The people at Smart Choice Heating are always extremely professional very kind! Brandon has been servicing my poor old furnace for over a decade now. And she still runs like a dream. Highly recommend these people. It’s hard to find good service these days, and they go above and beyond!
I was impressed how quickly they responded to my call. Brandon was very professional and knowledgeable…and got done much faster than expected. Warranty coverage on their products was excellent and much appreciated.
Smart Choice IS a smart choice for your heating and AC service! Family owned and operated, they are honest, reliable and reasonable. Really nice people and they will not pressure you into a sale.
Smart choice installed a new furnace for us a few months ago. It cost what they said it would and was done when they said it would be. There was one minor mixup where I asked for a wifi compatible thermostat and it got missed but they came back and installed it free of charge. Customer service was fantastic.