Reviews (66)
Was hoping they would return my call. They worked on my HVAC back when I moved in 2019. Now I'm having trouble and want to use them again
We called Tim Taylor with Service First and he came and looked at the job the day we called! He then sent out a service guy Mike Austin the very next day. Mike was out first thing in the AM and he had answers and solutions within minutes of being here! He left to get a part in which he took his time to locate the right part! We have an older AC unit so he had to look through paper books because it wasn't even in the computer system! They had zero in stock locally but got one in the very next day! Mike fixed it ASAP when the part arrived and our AC was up and running within 3 days of being down / when we called! Service was above and beyond! Everyone was so professional and kind and really seemed to care a lot about the job! Thank you so much Tim and Mike!
Great people super helpful and fair price
We have a Daikin mini split that was being a real pain in the butt. Jason was professional and persistent. Got it working again after some time. He's a great HVAC tech and a nice guy.
The install team led by Brian was absolutely top notch. They were efficient, thorough, and executed everything exactly as they said they would. I would highly recommend using them for any service you need. Thanks again Jim and Brian !!!
Service First Heating & Cooling have done excellent work for us. We have a 20 year old unit, & they have kept her humming! A couple of years ago, Sean came promptly during a heat wave as a favor for a mutual friend & fixed our problem quickly at little expense. Andrew replaced some worn out wires here on June 22, 2022. He only charged us the service fee plus tax. He used his own supplies, & didn't even charge us for his time. We are so grateful! This is a WONDERFUL company who really put Service First!
Great experience would definitely recommend
Great service for a great price!
Just had our final inspection and of course we passed. I knew we would. Our new Coleman a/c install was finished on time and our final price was less then the original estimate. For that we are grateful! I chose Service First because it is a family business and seems to do their work “old school” with a handshake and honesty. We couldn’t be happier.
These guys are amazing. Crew was fast, friendly, and professional and everyone I spoke with was extremely competent and knowledgeable, can't recommend them highly enough!
Our A/C went down just days before the record high heat. Andrew from Service First was able to diagnose and repair the problem quickly. A real life saver, On time, professional and friendly, he answered all my questions and gave me advice I’m sure to use later. Thanks Service First
I called to get an estimate on replacing a furnace vent. Brian came out right away, gave me the estimate and replaced the vent the next day.He was friendly and professional. If I need furnace repair again they will be the first company I call.
The ServiceFirst team is the best on all of our projects!
Very professional and knowledgeable. Was able to come get the heat working in the house the day after I called to schedule. Will be using again!
When my HVAC system broke down I called Service First. Their service was top notch, very friendly, extremely knowledgeable and also very fairly priced. I highly recommend them to anyone in need heating and air conditioning services. I would most definitely use them again.
Needed an HVAC company to inspect the AC system for a potential home purchase, the seller disclosed that there might be an issue with the defroster. First Service, scheduled us right away, communicated clearly how they would conduct their inspection, showed up during said inspection window, communicated results clearly, and invoiced us properly. The technician had extensive knowledge on the installed unit and even managed to fix the defrost issue. Overall, we are very grateful for the timely execution and the extra work done. This is an excellent company, highly recommend Service First.
Absolute Professionals. Install a new DAKIN System and it is spectacular as was their installation staff. After a couple of weeks some adjustments were needed but that was Noooo issue for these guys. FAST, RESPONSAVE, COMMUNICATIVE....I wish I had these guys in my business as they were so very impressive on all fronts. Don't know who trains install staff as well as office customer service staff but whoever you are please call me, we want your advice.....10 of 10 and we are hard to please...Thank you Service First,
Tech showed up, was very professional. Found the issue with my furnace and got it fixed for a affordable price. I would highly recommend this company.
Bottom line: my fireplace is working again and for that, I am grateful. However, I cancelled a different technician company because these guys were supposedly lower in price and could come out a day earlier. I had a part ready from Amazon that I figured was the problem and asked how much it would cost to diagnose and install (probably saved him quite a bit of diagnostic time). Answer: $119 and they wouldn't warranty the part as it wasn't theirs. Their warrantied part did turn out less expensive than Amazon's. But here's the rub: there are "hidden fees" I encourage prospective customers to ask about which, despite my efforts to cull them out in the beginning (and thinking we had an understanding), bit me. Note: they charge $119 to come to your house and diagnose the problem (Andrew knocked it down to $99). Their labor charge is $99 (guessing per hour). Parts will cost you extra. When I eventually informed him I would go the route of their part instead of my own and explained my frustration with the "miscommunication" in quoting prices, I was told that "maybe I can work on the price a little for you" among other reassurances of their pricing being fair and their work being exceptional. This turned out to be a definitive "maybe not" because "one of our guys had to go and pick up the part". Moral of the story, KNOW WHAT QUESTIONS TO ASK AND WHERE ALL OF THEIR FEES WILL ARISE FROM.
Our service was done well. Jason was very professional and friendly. He took care of us last year. We will be calling again next year. Thank you