Reviews (100)
When I initially called them, due to my propane furnace not functioning, they had to schedule me weeks out. It was the middle of summer and they had people out on vacation. Because it was summer, I was in no rush. Never the less, when they had a sudden opening, they called me and were out here in a couple of days. The technician, Jim, was methodical and found the issue. The furnace is 30 years old and asked if I wanted some things that looked worn out replaced. He said there was no urgent hurry but would need to be done over perhaps the next 24 months. I went ahead and did the preventative work now, rather than the dead of winter over the next two years. Great work, excellent communication and fair pricing. I’ll use them again for sure!
We have been customers of Advanced Hearing as Developers and personal residence owners for over 20 years We recommend them highly.
Toby was very professional and patient. He gave the system a diagnostic check, replaced filter and explained the system to us. Very pleased with the service.
Profession, on time competent and friendly. Appreciated their quick service too.
Showed up right on time, was thorough and considerate of the inside when performing vent checks and replacing filters.
Heat Pump was making a loud noise, so I called and they sent someone out within a few days to diagnose the problem. Technician found the problem quickly and ordered the parts. Unfortunately, the wait between ordering the parts and the repair was 10 days, due to scheduling availability, but all in all the experience was a good one.
Second service visit I have had with them. Went well. Tech reviewed work from previous visit (replaced capacitor ) and noted everything was still in good working order. Will continue to use their service.
The technicians were very friendly, professional, and knowledgeable. The price for the annual tune-up is pretty reasonable too. I had been noticing my AC seemed to be losing efficiency over the years, so I asked them to look into that. It is looking like a potential leak in the refrigerant lines which is frustrating since I've only had the system for 8 years, and I imagine it's probably been a slow leak since the initial install in 2015 (done by the same company). They quoted me a very pricey estimate for leak detection/repair (nearly 50% of the initial install price). In my opinion, if the leak is determined to be caused by either faulty workmanship during the initial install or a faulty part from the factory, I shouldn't be 100% liable for the expenses. So I'm hoping they're reasonable in meeting somewhere in the middle depending on what they find, primarily because it's the same company that installed the AC unit and that has been doing so the tune-ups ever since. Update to follow!
I have been doing business with this firm for 10+ years. They have always been cordial, respectful and highly competent. Any questions I may have are answered fully.
Toby and Jim wee back to help my contractor. They both were professional and did great work. Amazing crew at Advanced.
The service man was very thorough and checked many places the other service men haven’t checked out before very happy with the repair man and want him to always be our repair person
Andy arrived on time and performed the yearly maintenance in my heating and air conditioning service professionally and with courtesy.
Toby was great to work with. They were on time and very informative.
Jim was excellent. He came to the house and did a thorough cleaning of my ductless unit and made sure it was ready for summer! Will definitely recommend his services to others.
I recently had the pleasure of having Advanced Heating & Cooling send their technician, Toby, to perform maintenance on our boiler system. I must say, it was a fantastic experience from start to finish. Toby was not only punctual but also took the time to explain the entire process to me, addressing all my concerns along the way. As someone who recently moved in and was unfamiliar with the system, his patient explanations and accompanying photos were incredibly helpful in understanding how everything worked. I was thoroughly impressed with the level of professionalism and knowledge displayed by Toby and the entire team at Advanced Heating & Cooling. Without a doubt, I will be using their services again in the future, and I highly recommend them to anyone in need of heating and cooling solutions.
The technician was great, friendly, explained and answered questions.
The tech that was assigned was very good at sharing his thoughts and concerns about my system His recommendations were very much appreciated.
Service tech showed up early for appointment. Didn't have replacement filter on the truck but did have a selection of sizes, just not mine. Filter was cleanable and that was done. Work was completed in a timely manner.
Tech was on time, explained everything he was doing, had helpful tips, and was friendly.
We have used this company for 20 years. They have been Great.