Reviews (46)
The best service ever received in the Tidewater area. Highly recommend.
The Tech was very knowledgeable of what he was doing!!! OUTSTANDING job MARK. I will definitely use you guys again and recommend you to others THANKS again MARK!!
The man mark came out to our home diagnosed the problem which was fine but he pulled out wires that not out when he got there from our unit. We had a second opinion to come out and look at it and they said that the first person that came out left out wires that were an electrical hazard and could possibly spark. I called up to the office to let them know and have him come back by to fix it seeing that he charged $110 just to come look at our unit just to be told by his front desk Rhonda that I could go in and pull those wire myself it was safe. When I told her that he needed to come fix it she said there was no need for him to come back out. I would never use this company ever again. They do not have the clients best interest. Also the man mark that came to look at our home made a comment about us having things broken in our home due to our back door not working at the moment. Very unprofessional and disrespectful. This company is not recommended.
A year ago the upstairs system stopped working. I got Edgar’s number from a friend he had done work for. He came out and checked the system that ultimately had to be replaced. He gave me a competitive quote and didn’t charge me for the service call. I told him that I was going to wait until the spring to replace the system and that I would definitely call him to do the replacement. As it turned out the downstairs system stopped working in early May this year. I called Edgar and reminded him I promised to call him back and that the downstairs system was now down. He came out and inspected the downstairs system and ultimately it too needed to be replaced. He gave me a competitive quote for the downstairs system and honored the the original quote for the upstairs system. That level of professionalism is beyond reproach and they completely replaced both systems in two days!! When they were done you couldn’t even tell they had been here. Thank you Edgar for working with me and my tight schedule. You are the MAN. JOB WELL DONE!!!! I highly recommend Edgar and Ronald’s Heating & Cooling for all your HVAC needs!!
Excellent service. Technicians were on time, very professional, and went above and beyond to insure a quality installation of new HVAC. Very pleased, and highly recommend Ronald's Heating and Coolong.
Technician Mark was great! Solved my issue quickly and was very professional.
Highly recommend this company the service man was professional and courteous. He repaired the issue quickly and efficiently.
Ronald and his team are always great! Always in a timely manner, respectful and knowledgeable.
Absolutely fantastic service! We’ve used them twice and they are light years ahead of everyone else in customer service. I couldn’t recommend them high enough!
We had a repair and they got to it fast and professionally! Will use again!
Excellent Service. On Time, Quick Repair. Fair Pricing!!
Mark was an excellent technician in explaining what he was doing and what repairs I needed. I highly recommend Ronald’s Heating and Air for your HVAC needs. You will not be disappointed.
I was very pleased with Ronald‘s presentation, and with the price quote also very pleased with his employees installation. They install my system in one and a half day. And I will definitely refer Ronald’s Heating And Cooling company to whoever is interested. Thank you so much excellent work!!
Highly recommend this company. Their techs were professional, knowledgeable and tidy.
Mark is a super talented and very knowledgeable employee. His customer service skills are much appreciated, he couldn’t be any nicer.
Did quality work at my rentals.
Outstanding service. Technicians very professional and they answered my questions with the most quality answers! Highly recommend this company for AC services.
I am a licensed contractor and I use them on my new construction homes as well as my personal home. The people there are very professional and friendly and their prices are very reasonable.
They gave me the best quote and the best service.
Had these guys come over and give me a quote on a full installation, overall a very fair price and reasonable installation time. The crew was friendly, communicative, professional, and went above and beyond to explain their work and what my money was getting me. The owner is a solid guy. Highly recommend their services.