Reviews (61)
I am blown away with my service from Hometown! I called and texted this AM and David got back to me within an hour. He then told me he could be to me within an hour and he was! David was very kind and thorough, he had my air conditioner inspected and serviced within 30 mins. After 2 weeks of trying to find someone to come to help us in a heatwave with no air conditioning, I am in shock. This service was the best I have ever received and for an affordable price. Hometown didn't price gouge us for freeon and a service call fee like the others in the area I have called. This told me that David really wants to help his customers and not just try to take their money. I am absolutely amazed and will definitely be using Hometown Heating and Cooling for any future needs.
David came by right away, got the job done first time. Price was better than any other I called as well. Will definitely be using his service in the future.
I have a pretty old HVAC setup in my home, so I've dealt with a lot of repair technicians over the years. I've met good ones, and I've met bad ones. Without a doubt, these folks are the best ones. I can't thank them enough for being professional, courteous, and just the kind of decent people you want working on your home. They're fair with prices too. Thank you Ray and team!
wow! I wish every company was as professional, knowledgeable and responsive as this one. I can honestly say that this was the best service and company experience I have ever received. My new HVAC is quieter, more efficient and costs less to run. Nothing but good stuff. Definitely, definitely recommend this company
I would recommend David for anyone who has AC problem. For a problem another contractor couldn’t fix in 3 weeks, he fixed it in 3 days, including ordering parts. He is the superhero who saves people from living in 90 degrees humid house. On top of that, his price beats any other contractor.I don’t even care to ask for quotes from other contractors any more. David is the person I trust for any my AC work.
Dave was referred to me by a co-worker for a new hvac system. He came out last fall to give me a quote. Not only was he the cheapest price, but was the most honest and genuinely cared about my last hvac troubles I had with another company. I called him a few weeks ago and told him that we were ready to have our system replaced. He came out today with his assistant, who was very friendly, to replace my hvac system. He was very punctual and started on the time that he said he would. Cant say that about most companies I’ve had experience with. He went straight to work and was very careful with the existing and new equipment. I would 100% recommend him to anyone! I will definitely use him again if I need too!
SAVED ME THOUSANDS! I installed a new thermostat on Sunday… WRONG! The emergency tech came out and said I needed a new system and never checked the thermostat he knew I’d replaced. Three more vendors came and all quoted a new system. David was the last vendor I was meeting with and rather than jump right to a sale, he asked to troubleshoot and check the system first!!!! Imagine that! He checked the unit outside and in the attic and then the thermostat! Literally saved me THOUSANDS of dollars! I had crossed the wires wrong on the new thermostat! He also did a couple of minor maintenance repairs while he was at it! I will never go to another company! He is honest and trust worthy to do the right thing by his clients! Go here first!!!!!
Very professional and thorough. Arrived early on day of scheduled service. Protected work areas with drop cloths. Took lots of care while removing old AC and furnace units. We had two complete systems replaced/ upgraded. Dave was very forthcoming with information about which P/N’s and brand of parts that would be used in our systems. Whole crew worked very well as a seamless team. Couldn’t believe how quick the job was completed. Dave explained the duration of warranty on all installed part. I would have no hesitation in recommending Hometown heating and cooling , the value and quality was outstanding.
I've had numerous dealings with this company, today being probably my third. Hometown Heating and Air Conditioning is a Level 1000 contractor. They explain what they did, what they would do in the future, and dumb down the mysteries so that anyone can understand them. They are super cheap (they sell you freon at cost....who does that?) and super cool. If I die and get reincarnated as a home heating and air guy, I want to come back and work for these guys. Used them again 7/12/2021 and was again super impressed. They came, gave me a diagnosis I knew was coming and installed all new stuff very quickly. These folks cannot be any better.
I love this company and have left a few messages on the phone asking for a call back. Has anyone seen or heard from anyone from the company? The most recent reviews are like 5 months old.
John was very responsive and provided me a great deal with a new AC unit in which my old one practically failed right before our eyes. Usually I'd do a lot of research into utilities and appliances but John was the go-to within our neighborhood and I did not hesitate when he quoted me his services.
Dave is the best! I had an a/c outage 2 months ago and Dave came same day and fixed it in short time for low cost. He did the same thing a year ago at my other house. I referred him to a friend for a gas furnace replacement and he was much less cost than anybody else in VB.
I’ve used hometown for years for my house and rentals. My in-laws moved here last month and their ac stopped working last week and they had someone out who wanted to charge them 800 dollars for a fan motor. Thankfully they called us to ask if we knew anyone who might be less expensive so I called David at hometown heating and he went out and did the same motor for 250. They are very happy with the service and said David and his partner were quick and professional and even fussed over their two dogs which they treat like children so were all around more than pleased. These guys are awesome and treat everyone like family.
We came back from vacation to a HOT house with a broken AC. I called Hometown Heating and Cooling at 8pm and the next morning at 8:30am they were here! Not only were they professional, they did not overcharge me for a solution. My AC is still kickin' from 1989 and he didn't try and sell me a new one. He got me the right part so I could survive through this heat wave. HIGHLY RECOMMEND!!!
Great experience, knowledgeable, super reliable, was at the house when he said he would be there, and affordable. He blew the big companies quotes out of the water. Will definitely use them for all our HVAC needs.
Our AC stopped working and after 4 days of getting the run around from our home warranty company we contacted Hometown Heating and Cooling. Dave made time to squeeze us in the following day. We couldn’t be happier with the service he provided. He was able to get our AC back up and running in under an hour and for very minimum cost. He also gave us a quote to replace our unit in the future since we thought might be coming up. His quote is thousands cheaper than others we received. Dave is honest and trustworthy. We will be using him from now on and referring all our all friends!
Dave refuses to respond to me. He did spring and fall HVAC service checks on a home my husband and I own and rent out. He started ignoring requests from our rental agency and tenants trying to schedule appointments. Dave finally le my husband know that we owed him for the last service he performed. We had prepaid him and didn't know there was an outstanding balance as we were never notified nor given an invoice. Nothing. We were living in Florida at the time (military). As soon as we knew, my husband contacted him and told him we would be mailing him a check for the past due, and the amount to take care of the next fall HVAC check. Since my husband is now on deployment, I was trying to contact Dave with zero response. I mailed a check for the 2 amounts, including a letter with all contact info for myself, the tenants, and the rental agency asking that he please contact me when he has the appt scheduled for the fall check. Check was cashed on Oct 29. My husband had to contact him from the boat he was on to get an answer that Dave had knee surgery and would be out to the home possibly the next week. I just heard from my rental agency that he never did the fall check and of course, once again, refuses to answer me when I'm trying to contact him. So, Dave has my money for a job he never did and he won't respond to me. Nice job taking care of our military while deployed!! Avoid this company. Work may be good, but good luck getting a hold of them. Especially when they have your money.
Great service as usual. Woke up to a freezing cold house and placed a call to David. He was at my house in 1 hour and had the problem fixed. No charge since everything is under warranty.
Great customer service! Professional and friendly, here on time and fixed out heating issue in no time. This is the company to with!
Excellent, prompt service, very fair price! Courteous and professional.